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Social Media Report Card: Two Smaller Airlines Build Strong Social Customer Bonds via Thoughtful Content

April 9th, 2012 by

A comparison of two niche airlines’ social media programs clearly shows that corporate values, benefits and differentiators can be successfully communicated via social platforms.

How to Launch PR Stunts With Lasting Power

April 9th, 2012 by

The use of digital and social PR channels can make the traditional PR stunt more than a one-off activity.

Time to Adopt the Newsjacker’s Motto: Always Be Prepared

April 9th, 2012 by

Speed and flexibility are the PR requirements for taking breaking news and making it your own.

Quick Study: Trust in Government and Business in Downward Spiral; Data Deficiencies Hinder Real-Time Marcom Decisions

April 9th, 2012 by

â–¶ As Access to Information Increases, Trust Decreases: A study by Hill+Knowlton Strategies reveals a significant deterioration of trust in government and business since 2010, as less than one-third of those surveyed trust the government… Continued

Social Media Puts Businesses Under the Microscope

April 6th, 2012 by

A new Euro RSCG Worldwide PR study, “Blueprint for a Sustainable Brand,” finds that activist consumers—empowered by social media—are demanding more ethical behavior from businesses.   Source: Euro RSCG Worldwide PR

Social Media Puts Businesses Under the Microscope

April 6th, 2012 by

A new Euro RSCG Worldwide PR study, “Blueprint for a Sustainable Brand,” finds that activist consumers—empowered by social media—are demanding more ethical behavior from businesses.   Source: Euro RSCG Worldwide PR

#pinkslime in the Spotlight: Hashtags Take Center Stage

April 2nd, 2012 by

We analyze some of the hashtags that have been driving forces for recent grassroots digital campaigns and offer tips on how to craft hashtags that are appropriate for your particular message.

6 Tips for Reaching the Hispanic Audience

April 2nd, 2012 by

In the past year, the number of Hispanics using social media grew by 38% versus a 16% growth rate for the general population.

Seven Things You Will Learn in This Week’s Issue of PR News

April 2nd, 2012 by

1. Twitter hashtags like #pinkslime have attracted thousands of people who voice their opinions on hot-button issues.  2. Top talent will not stay at a company that does not encourage growth.  3. Eight out of… Continued

Quick Study: Leaders Globally Fall Short of the Public’s Expectations; Social Engagement Overkill Biggest Audience Turnoff

April 2nd, 2012 by

â–¶ Public Down on Leaders: Business, political and religious leaders are falling short of expectations around the world—with Europeans and Americans the most disillusioned—according to a 12-country survey by Ketchum released in March 2012. In… Continued