As communication professionals, we’ve heard it before: Don’t try to tell every story. Tell the stories that matter. From creating content that’s in line with your brand identity, to placing trust in your social following, influencers and partners to co-create and amplify content, it’s more important than ever to be relevant or risk being scrolled past in consumers’ news feeds. Here’s how you can cultivate meaningful connections with your social content.
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A PR Leader Rates the Top 5 PR Crises of 2018
August 9th, 2018 by Seth ArensteinAfter having seen so many brands handle (and mishandle) PR crises, you might think executives would know to manage crises well. This often is not the case. We continue to see brands attempting to cover up miscues rather than being transparent and waiting too long to react or moving too quickly. Ashley McCown, president of Solomon McCown & Company, offers a brief video to PR News exclusively where these factors and others play into her picks of the top 5 PR crises at the halfway point of 2018.

Snapchat, Facebook and Twitter Report Declining User Numbers
August 8th, 2018 by Hayley JenningsThough daily social media use is ingrained in many peoples’ lives, it seems that major social media companies may have reached a saturation point when it comes to adding new users—at least in a few markets. Facebook, Twitter and Snapchat all reported stagnant or declining user numbers in the second quarter of 2018, prompting speculation about whether they had reached their growth limits.

Tips for Keeping Stakeholders Informed About Media Pitching
August 8th, 2018 by James Rose, IBA InternationalIt seems obvious that PR pros should keep stakeholders informed about the status of articles being pitched to the media. Sadly, this doesn’t happen consistently, argues James Rose, content head at IBA International. A weekly update sent to stakeholders will assuage some of the anxiety about when an article will be published and make the creation of content more of a collaborative effort.

What Communicators Can Learn From MoviePass, CBS and Facebook’s Latest Missteps
August 7th, 2018 by Seth ArensteinFor a brand, knowing when to react is crucial. Move too quickly and a small problem can become a crisis. React too slowly and you might create a crisis. Do brands hurt their reputation by reversing a position, as MoviePass and Facebook did recently? It’s at times like these when crisis management seems a mix of art and science.

How AbbVie Leverages Social for Earned Media
August 7th, 2018 by Jim AlkonAuthenticity. Listening. Finding unique angles. Those are the keys for journalists seeking earned coverage via social media, according to Suzanne Barston, manager, corporate journalism, corporate communications at AbbVie. As founding partner of AbbVie’s StoryLab, Barton is responsible for creating stories around the company’s therapeutic areas, pipeline and philanthropy. While journalists long ago shifted their working lives to social channels, healthcare communicators have been slower to make that transition, due not only to unique regulatory issues but also industry resistance.

3 Steps to Social Media Measurement on a Shoestring Budget
August 6th, 2018 by Sophie MaerowitzFor communicators working with a tight budget, it can be tough to find time to post to social media, let alone measure the success of those posts. But there are ways to prioritize social media measurement in your daily work, especially if you fully consider the benefits of doing so. Here are three tips for communicators seeking to bolster their social media measurement efforts without exhausting their teams’ resources.

5 Best Practices for Communicating Changes in Leadership
August 6th, 2018 by Hayley JenningsCEO turnovers are becoming an increasingly common occurrence in the business world. From a messaging standpoint, what’s most important when it comes to leadership changes is how the news is communicated to stakeholders, especially to internal employees. Change can be scary, and it is crucial to ensure the company’s workforce understands what’s going on, how it will impact them and the organization as a whole and how the transition process will take effect.

How to Leverage Interactive Content in Your Press Release
August 3rd, 2018 by Justin JoffeIf you’ve watched a television show on-demand or streamed a popular YouTube video over the last few years, you’ve also likely been prompted to interact with a video ad. Given that engagement is a far more telling insight than mere views, the benefits of having your audience interact with your content are numerous. Interactive content generates four to five times more page views than static content according to LinkedIn, thus facilitating the first, and one of the most challenging, steps in the customer journey—engagement.

4 Steps to Deploying a Potent SEO Action Plan
August 3rd, 2018 by Sophie MaerowitzHas your organization ever held meetings about improving web traffic, but let the implementation of SEO strategies fall by the wayside? If so, you’re not alone. Here are four recommendations for communicators seeking to drive better SEO practices across their organizations.