Stories by Seth Arenstein

Many companies struggle with if and when to respond to things that happen in the news or on social. For ExxonMobil, a confusing presidential monologue late yesterday prompted a response. Abandoning corporate niceties and jargon, the company stated plainly that a conversation between its CEO and the president never happened. It was a savings of $25 million. Hypothetically.

PRNEWS lost an important member of its family this time last year when Melissa Hoffmann, content director since early August 2018, passed away suddenly in Manhattan. The PRNEWS staff remember her as a passionate and compassionate editor and person. A recurring theme with PR pros and others who reminisced about Melissa was her enthusiasm for people and PR. We reprint an appreciation originally published last year at this time.

Technology has invaded the world of media relations, allowing PR pros to send press releases and other announcements easier and quicker than ever. Still, a recent PRNEWS webinar emphasized the human factors in media pitching, including building relationships with journalists through phone calls and empathy.

Tonight’s vice-presidential debate is a chance to revive civil discourse and democracy. In addition, it will offer an opportunity (missed last week) for the debaters to present solid messages and discuss policy prescriptions. A group of PR pros and several others discuss debate tactics and strategies.

It was one of those rare weekends. Just about any news story was getting crickets from the media except for one. Indeed, there were several examples of moderate PR crises, but few noticed. Basing your crisis strategy on other stories crowding out media coverage of your company’s PR crisis is a gamble that hardly ever pays.

It’s not news that 2020 seems destined for the history books. A global pandemic, protests against systemic racism and a critical election are some of reasons consumers insist brands take stands. Ben & Jerry’s and… Continued

As we head to Nov. 3, brands and organizations are touting get-out-the-vote efforts. While these non-partisan efforts are the norm, will consumers’ desires for brands to take a stand lead companies to begin endorsing candidates?

The celebrity influencer, with millions of fans in tow, is dead, right? Perhaps not. Especially if you want to bolster a nation-wide campaign and can find an influencer like Eva Longoria, who has history with your cause.

We jumped at the chance to interview Michael Monahan, a veteran brand communicator who’s now on the agency side. In addition, he and his team have been working in their offices for months. He tells us what’s on his mind.

The news of the day, of course, is the positive test results of the First Couple. In the coming days, PR pros, and everyone else, will be discussing whether or not the White House press operation informed the media and the public in a timely fashion. We take an early look.