Stories by Nicole Schuman

Top Places to Work and Agency Elite Awards keynoter Deirdre Breakenridge, CEO of Pure Performance Communications, and PRNEWS content manager, Nicole Schuman, sat down for a discussion regarding Breakenridge’s research on emotional intelligence. They also covered how the infusion of empathy can improve communications efforts not only in the office, but throughout an overall brand strategy.

At the PRNEWS Measurement Boot Camp on Oct. 17, representatives from Edelman Intelligence, Prudential, AMEC (the International Association for Measurement and Evaluation of Communication), APCO, UTC, and Paine Publishing urged communicators to eschew vanity metrics and metrics in isolation. They also expounded on the importance of measuring data that aligns with your company’s business goals and presenting data conclusions in clear and concise ways.

And while the digital plane constantly evolves, the high standards to which creative messaging resonates on a technological level, does not. The 2019 Digital Awards brought out the best in the business, honoring winners that speak on a global level. PRNEWS hosted the breakfast event on Oct. 18 at New York City’s storied Yale Club, set in the heart of Manhattan.

In an interesting twist, Uber announced the launch of a new app, for the gig-economy, starting in Chicago. Some may see this as a sign of getting back to its roots. Uber Works will allow temporary workers to search for jobs in bartending, stocking and cleaning, amongst others.

Regardless of a settlement, MGM still needs to repair its reputation—not only with the people of Vegas, but America as a whole. It’s easy to throw money at a problem and walk away, but the sting of the initial reaction by MGM after the shootings will never be forgotten. 

No amount of money can ever bring a person back from death. And a settlement reached two years after a national tragedy might be too late to repair a consumer’s perception of a brand.  While they will never be able to recover their loved ones, MGM Reso…

During Advertising Week New York, a panel that included Anna Bassi of The Week Junior, Dylan Collins, chief executive officer of SuperAwesome—the company leading the charge to make the internet safer for kids—and Dr. Alda Uhls, founder and executive director of the UCLA Center for Scholars & Storytellers, spoke to the differences in emerging generations and the importance of social impact-driven messaging.

The White House hosted a master class yesterday in how not to do crisis communications. Following the release of notes of a July telephone call between President Donald Trump and Ukrainian President Volodymyr Zelensky, some Democrats received a surprise—the GOP’s talking points about the call. Along with other mistakes this week, the incident emphasizes the importance of PR pros double-checking their work.

Important lessons can emerge from tragedy. For Deirdre Breakenridge, CEO at Pure Performance Communications, the loss of a young family member inspired her to look at the communication gaps between millennials and other generations. Breakenridge will keynote PRNEWS’ Top Places to Work and Agency Elite Awards in November.

While Europe holds responsibility for the creation of GDPR regulations, ripple effects can be felt around the world. “The right to be forgotten” allows the public to request that a company remove content deemed as inaccurate or old. These requests can be based on varying levels of offense, and without strict regulation could wreak havoc on not only the free press, but the heartbeat of content configuration—the Google search.