PR Insiders


PRSA Taps Media Exec and Hockey Mom Linda Thomas Brooks as CEO

January 11th, 2021 by

We had a good feeling about Linda Thomas Brooks, who was named PRSA’s CEO today, before we met her. The last line of her bio did the trick.


Why Your CSR Programs Require Authentic Storytelling

January 6th, 2021 by

Finding ways to authentically share news of your CSR programs with key audiences can be a challenge. It’s not as simple as just telling people what you’re doing. Communicators need to personalize their brand’s CSR activities to key audiences and explain why they matter.

Crisis Management Tips for Hilaria (Hillary?) Baldwin

December 30th, 2020 by

Those who thought PR crises were finished for the year probably hadn’t counted on Hilaria Baldwin’s identity issues popping into the news just days before 2020 ended. OK, so Ms. B. isn’t who she’s claimed. Instead of coming clean, she and her husband have made things worse. Fast, someone, get them a PR pro!


How Being in PR Helped Me Plan a Wedding During COVID

December 28th, 2020 by

It’s said that life sometimes imitates art. For many PR pros in 2020, it was difficult to separate life at home from life at work. For at least one PR pro, the confluence of home and work was beneficial as she learned that training in PR helped her stage a wedding during the pandemic.


Three Keys to Effective Communication Amid ‘The Great Restart’

December 22nd, 2020 by

You thought 2020 was difficult? It was. But what about 2021? Successful communication amid the coming year’s highly sensitive environment will require more authenticity, empathy, and innovation to meet new and evolved expectations.

Holiday Campaign Wisdom You Can Use All Year Long

December 18th, 2020 by

This holiday season will be different from others. As a result, the margin for error is slimmer. This means if you employ influencers, vet them a bit more than normal. Perhaps even restructure their contract to reflect the moment.

Facts and Proper Language Can Overcome Vaccine Hesitancy

December 18th, 2020 by

Vaccines for COVID-19 have arrived and logistics for distribution seem to be in place. Now another hurdle exists: convincing enough of the public that the vaccines work as advertised and that they’re safe and necessary. Reciting data and statistics to bolster trust will work only to a point. The communication piece of the vaccine effort must proceed carefully, speaking to people in language they can understand.

media relations technology

Lessons for Crisis PR from Breach of CyberSecurity Firm FireEye

December 11th, 2020 by

In a sense, the public has become inured to data breaches. Everyone seems to have one. Yet when one of the world’s top cybersecurity companies gets hacked, it’s a very serious situation. Fortunately, cybersecurity leader FireEye was transparent in communicating its breach, which it said occurred “recently.”

Two Words Can Boost the Response Rate of Media Pitches

December 8th, 2020 by

It’s flattering when someone asks for your opinion, which essentially is what a media interview entails. PR pros can use that knowledge and two words that will bolster relationships with content creators. These two words also will increase response rate to media pitches, says Brandon Watts, who recently wrote an e-book that required a lot of pitching.

Now’s The Time to Replace Authenticity with Empathy

December 7th, 2020 by

PR pros throw around the word authenticity with abandon. A better idea is to consider empathy when creating social posts, Cisco’s Carmen Collins writes. That means thinking not only about what you want to say, but also what the social media user wants, needs and feels.