Topics

In each edition of PR News we highlight takeaways from select articles as well as important additions to the PR News Resources Center.

For years we composed a decidedly sad picture of PR measurement as Measurement Month arrived. For many PR pros, measurement was an albatross. The tide seems to be turning, with communicators insisting on high-quality measurement that yields insights, according to a new survey from PR News and PublicRelay.

For Measurement Month we asked a quartet of senior measurement analysts to assess the state of communications measurement, including the ramifications of AI for measurement, how to hold your measurement vendor’s feet to the fire and what a company’s budget priorities should be for communications measurement.

Just prior to PR News’ Healthcare Social Media Summit in Baltimore, PR News and partner Crisp held a Communications Leadership Roundtable that explored integration, investment choices and best practices for getting staff to embrace digital communications, among other topics.

PayPal’s director of corporate communications, Amanda Miller, shares how PayPal packages its data to easily leads journalists to a story. “I believe that the relationship between a publicist and a reporter is a partnership, a collaboration,” she says. “We both have a job to do, and it’s my job to give you the information you need to tell the story that I want you to tell, then work with you to help make sure that the facts are accurate.”

Programmatic advertising is not new, but as machine learning becomes more sophisticated, it is becoming a more important tool for social media marketers. But one thing standing in the way is of them harnessing the… Continued

Each fall, PR News celebrates the top digital campaigns and initiatives of the last year at its Digital Awards luncheon. This year, the event will be held Nov. 8 at The Yale Club in New York City. Leveraging video, mobile apps, Twitter, Instagram, Facebook and more, this year’s finalists have taken an unrivaled creative and tactical approach toward digital communications. Here is a list of this year’s finalists.

PR pros are asked to write content in various styles, including reports to the C-Suite and messages to stakeholders from members of the C-Suite. Andrea Staub, SVP, corporate communications at Perdue Farms, provides insight on how she crafts these communications.

Asked what type of social video they watched most, consumers’ top three responses were telling: how-to videos, lists, and clips about sales and promos. Two of these video types also translate to strategies for engagement through editorial content—the reason people read so many listicles and how-to pieces is because they want to know, upfront, how the information you are providing benefits them. It’s unsurprising, then, that providing a service to your audience through how-to content and lists provides many happy returns in video form, too.

Google and NBC are both under fire this week for employees’ inappropriate behavior and subsequent backlash in the news cycle and on social media. Here’s a contrasting look at each company’s response, with commentary from PR professionals on how well each brand tackled its crisis communications.