Media Relations

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Apple’s #Bendgate Response Holds Lesson PR Pros Should Keep in Back Pocket

September 26th, 2014 by

Apple hit back hard against accusations that its iPhone 6 Plus bends. Perhaps too hard. How would you handle complaints against one of your products?

Does ‘Building Relationships’ With Journalists Matter? Not If You Ask Journalists

September 25th, 2014 by

I was moderating a PR News session in Boston on communicating with journalists, and I thought it was going rather well. We had two veteran PR pros and two veteran journalists (one a broadcast journalist,… Continued

ESPN’s Suspension of Bill Simmons Raises Employee Relations Questions

September 25th, 2014 by

By goading ESPN into suspending him and having that story—not the story he told on his podcast—turn into national news, Simmons further exacerbated the NFL’s troubles and and complicated its relationship with its compliant television partner.

Stand Out in the Inbox: 10 Do’s and Don’ts for Better Media-Facing Emails

September 24th, 2014 by

Even the most well-written release, loaded with brilliant assets, won’t deliver if no one opens your email. So how can you increase the chances that your release will stand out from inbox clutter?

Big Fail: 7 Phrases and Clichés to Avoid

September 23rd, 2014 by

Baltimore Ravens owner Steve Bisciotti’s choice of “big fail,” a tired phrase often used in memes, to describe the major flaw in his organization’s handling of the Ray Rice controversy was a cringeworthy moment. Here are 7 other phrases, clichés and jargon to avoid in your public speaking or writing.

How To Get Your Message Out at Events

September 22nd, 2014 by

While so much has changed, what clients and customers want when it comes to conferences hasn’t. They want the right people to hear their message. And, ultimately, they want that message to lead to more sales for their organization.

Measure Twice, Cut Once? How About We Just Measure!

September 15th, 2014 by

Measurement is one of those irrefutable initiatives in the PR and marketing world.  You cannot argue with the idea that what can’t be measured can’t be managed. Nor can you dispute the reality that many… Continued

Did CBS Take Low Road by Canceling Rihanna?

September 12th, 2014 by

Skirting an issue like domestic violence to avoid controversy will send a message that your brand is callous and uncaring.

PR Insider: 7 Ways to Turn Event Insights into Media Coverage

September 11th, 2014 by

Not every event will be a slam dunk for PR, but sticking with a certain approach can help curate content and position your company as a thought leader.

Amid Product Launch Day, Apple Needs to Change the Narrative

September 9th, 2014 by

As Apple prepares to roll out some new products the computer giant needs to try and alter the media narrative now taking shape that the company may be losing its mojo.