Salesforce’s Heather-Anne MacLean covers how not only PR, but other members of an organization can prepare for social media dissenters.
Digital & Technology
5 Simple Tips for Dealing With Unhappy Citizens on Social Media
February 1st, 2013 by Scott Van Camp5 PR Tips to Help Your Small Business Thrive
January 31st, 2013 by Carrie FoxSmart PR is more than just getting "ink," says Carrie Fox. It’s about using communications to help you achieve your true business objectives.
How Much the Most Reputable Companies Spend on CSR
January 31st, 2013 by Bill MiltenbergAccording to data from the Reputation Institute, the top 10 most "reputable companies" are putting their money where their mouth is and meeting the public’s desire for CSR.
Most Undervalued PR Skill (According to You)
January 31st, 2013 by Matthew SchwartzDespite the dramatic changes about PR in the last few years, people are still in the dark about the versatility of communications execs.
Swing and a Miss: MLB’s Response to A-Rod PED Revelations is Tepid at Best
January 30th, 2013 by Bill MiltenbergThe story that Rodriguez and other athletes received illegal substances from a Miami clinic also brings to the forefront the importance of vetting celebrity/athlete spokespersons.
Digitally Satisfied Shoppers Likely to Purchase More
January 30th, 2013 by Scott Van Camp80% of shoppers are digitally engaged with brands in some way, but the stronger the connection, the greater the impact on public opinion and potential sales of a brand.
Editor’s Pick: Video of the Week (1/31)
January 29th, 2013 by Bill MiltenbergVolkswagen’s Super Bowl ad has attracted a groundswell of attention on whether or not it is racially offensive.
What PR Pros Need to Know About Online PR
January 29th, 2013 by Jasmine SandlerAgent-cy CEO Jasmine Sandler provides a framework for how to navigate your brand in the brave new world of online branding, SEO and social media.
Papa John’s PR Firm Empowers Bloggers by Correcting Them
January 29th, 2013 by Bill MiltenbergCrisis PR firm Sitrick and Co. targeted bloggers to correct or remove their posts about Papa John’s CEO, a classic PR tactic applied to a new form of media.
Consumers Take Closer Note of Companies’ Practices
January 29th, 2013 by Scott Van Camp62% of the public cares more about companies’ practices and policies today than they did 10 years ago.