Corporate Social Responsibility

Seven Principles of Advocacy Communications

October 20th, 2010 by

These core principles will help you keep your advocacy and cause-based communications aligned with their central missions.

Case Study: Post-Haiti Quake, Cruise Line Turns Rough Docking Decision Criticism Into a Smooth CSR story

October 18th, 2010 by

After a wave of negative press followed Royal Caribbean’s decision return to its long-visited Haitian port just days after the massive earthquake struck the island in January, the cruise company was able to turn the course of the coverage with consistent messaging.

Self-Police Your Green Claims Now, Don’t Be Sorry Later

October 11th, 2010 by

Examine your green claims carefully and do everything you can to avoid the taint of greenwashing. If something is supposed to be "all natural," it had better be truly all natural.

Trust Factor: CSR No Substitute for a Visible CEO

September 27th, 2010 by

Crisis expert Jim Lukaszewski says in the case of management problems, CEOs can’t hide behind corporate responsibility initiatives.

Communicating CSR: Stats Are Fine, Impact Stories Are Better

August 23rd, 2010 by

CSR leaders UPS and Cisco Systems Canada share tips on how they communicate their CSR programs to stakeholders. Tip No. 1: Don’t just spout statistics.

CSR and Sustainability Should Not Stand Alone

August 9th, 2010 by

Rather than CSR and sustainability as stand-alone issues with solely external drivers, consider the rising expectations that stakeholders and customers have of today’s businesses.

Tying a Company’s Brand Message to Its Green Message

August 4th, 2010 by

Sustainable Life Media’s 2010 Sustainable Brands conference in June brought together design communities, brand marketing professionals and sustainability experts to discuss innovation and the steps towards real sustainable brands. These are brands that achieve positive… Continued

Customers Will Spend More for Great Service; Public’s Perception of Green Brands Decidedly Positive

July 26th, 2010 by

More than 60% of Americans surveyed say they will spend of average of 9% more when they believe a company provides excellent service.

Voice & Choice Initiatives Drive Optimal Employee/CSR Buy-In

July 12th, 2010 by

Employees are crucially important stakeholders in all CSR initiatives, and giving them a voice in their development is a sure way to get them involved from inception through execution.

Use Community Access TV to Get Your Message Out

June 21st, 2010 by

For smaller businesses and nonprofits, community access television can be an attractive alternative outreach platform.