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The single most common mistake that PR practioners make in media relations efforts is failing to research the audience of the media outlet they are trying to pitch.

Reviewing the scope of PR advocacy among professional organizations, PR News found few efforts toward formal lobbying.

A recent global study of journalists reveals their preferences for receiving content from PR professionals.

While embraced by some healthcare organizations, the idea-generation technique of crowdsourcing should be closely examined by PR pros across industries.

More than 60% of Americans surveyed say they will spend of average of 9% more when they believe a company provides excellent service.

When developed and executed properly, PR events can result in an audience’s deep connection to your brand.

Dealing with consumer review sites might sound scary, but positive PR opportunities and outcomes abound.

While a set definition of "engagement" continues to elude the experts, some organizations are getting a handle on often complex engagement processes and metrics.

To promote the use of CFL bulbs among its customers, Puget Sound Energy engineered a fully integrated marketing/communications campaign the rocked the northwest–not bad for conservative utility outfit.

A majority of advocacy groups use Twitter and Facebook to encourage stakeholders to contact politicians directly.