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When it comes to developing a sound PESO strategy, building out audience personas creates a smart roadmap for honing your media relations strategy. Audience personas don’t need to come exclusively through fictional characters. In Lockheed Martin’s case, they actually first came through a writer.

The holiday season is here and many are making merry away from their desks. Yet social engagement doesn’t end, not even on Christmas, says Emma Monks, Crisp’s head of trust and safety. In fact, more social messages are sent to retailers during the holidays than at any other time. Here are a few ways brands can mind their social channels and reduce risk during the holidays.

Instagram announced that users can now send voices messages via the Direct messaging platform in the app. Audio messages can be up to one minute long and can be sent in private and group chats. A second announcement revealed Instagram’s beta testing of creator accounts for influencers, which will “give the app’s high-profile individuals specialized tools.”

Offering up someone from your C-suite for broadcast interviews is a great way to earn media coverage, but how can you be sure that executive is ready? Given that broadcast no longer only refers to television and radio, but also incorporates Facebook, Instagram, Twitter, YouTube, podcasts and on-demand video platforms, PR pros have their work cut out for them as they prep spokespeople for broadcast interviews. Here are some tips for masterful preparation.

Members of the IPR’s measurement commission and PR News got together with communications pros for a discussion on Twitter, using hashtag #PRChat, to discuss some of the challenges around measurement and what best practices to take into the new year.

Sundar Pichai smiled and looked genuinely human, in contrast to Mark Zuckerberg’s awkward, stilted testimony in September. Moreover, he was artful in response to Congress’ many pointed questions, deploying tactics that helped his brand emerge from the chaos looking measured and thoughtful.

It’s hard to attract the attention of a mass-media journalist at a time when most of the media is absorbed with covering gossipy daily distraction stories, two top-flight D.C. reporters told PR News’ Media Relations conference December 6. Still, there are ways to pitch substantive stories to journalists, including finding a person to profile who’s been touched by a policy decision.

Entering for industry awards is often a major part of PR professionals’ work, but it poses significant challenges. How do you ensure your entry copy will stand out among a slew of other awards entries? And how to best discern exactly what judges are looking for? Lucky for you, the PR News editorial team judges its fair share of industry awards each year, and offers up the following tips for strengthening your industry awards entries.

Tis the season for listicles. With every holiday party or cup of eggnog poured comes a treasure trove of lists recapping significant marketing and communications developments from the last year, along with forecasts for 2019. Among them, Boston-based agency Pan Communications has shared a roundup of what 19 notable CMOs and influencers are expecting for their fields in 2019. Here are some of the list’s top takeaways.

Social video may be the preferred form of content for digital natives, but that doesn’t mean it comes cheap. From hiring a freelance video crew, to pre- and post-production costs and boosting the content on social media once it’s finished, even a minute-long video can give senior leaders sticker shock. So how best to convince your management that great video content is what your brand needs to make its next campaign succeed?