How To

Don’t be bashful, communications agency owners—it’s OK to provide stellar service to your clients and make a nice profit at the same time. How? Be a better businessperson.

GE’s Jeff Immelt’s 2009 leadership speech was effective in reaching a number of audiences, including the attending Army cadets, his corporate peers, government officials and GE employees.

Given the power of blogs and other social media channels, crisis expert Richard Levick writes that it’s critical that organizations have a digital-savvy litigation communications team in place.

This simple, user-friendly enhancement meets a genuine need to share information with subsets of friends on Facebook.

With digital/social communications in the forefront, and with corporate and CEO reputations at an all-time low, why aren’t more leaders dipping their toes into cyberspace, at least in the shallow part?

Introducing a new CEO to internal and external stakeholders requires a detailed communications plan and solid execution skills.

Examine your green claims carefully and do everything you can to avoid the taint of greenwashing. If something is supposed to be "all natural," it had better be truly all natural.

Don’t let the myriad of tools decide how you set your social media measurement strategy; think about what you should be measuring first.

No longer relegated to the desk drawer, new product and promotional trends are propelling swag to greater heights. PR News looks at the state of tchotchkes, and how today’s organizations put them to good use.

Mutual trust and a set of firm ground rules go a long way toward keeping PR and legal counsel on point during a crisis. Having the CEO on board with messaging doesn’t hurt, either.