Stories by Alex Lewis

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Tweaks in messaging can help brands unite the Divided American political groups in the United States.

Communicating Purpose in the Age of Polarization

January 30th, 2024 by

Rather than bringing people together, research shows that highlighting the seriousness of a cause through outspoken and progressive messaging is actually driving a wedge between Americans at a time when unity is needed.

AI Brand-Building: Navigating Hype Cycles, Job Fears and Tech Storytelling

January 24th, 2024 by

Our author explores some of the key challenges in building AI brands, including navigating hype cycles, job-displacement fears and diving deep into the real scope of this technology.

Close up of desktop with laptop and abstract glowing digital profile to showcase profile verification.

Why Mandatory Profile Verification is Critical to Rebuilding Trust and Credibility on Social Networks

January 19th, 2024 by

Our author touts the benefits of profile verification for providing clients with trustworthy reputations.

Crisis PR: Lessons From Zara Ad Campaign That Critics Said Resembled Gaza Destruction

January 17th, 2024 by

In December of 2023, the fashion brand Zara found itself in the spotlight for negative reasons due to the outcry over imagery that some have seen as incendiary. Here’s a look at the crisis and what businesses can learn from Zara’s high-profile mistakes.

CEOs need to meet with PR teams in order to understand PR's impact on the organization

How CEOs Can Be Better Partners to Their PR Team (and Why It Matters)

January 16th, 2024 by

It’s clear many CEOs know how important earned media, including PR, is to trust and credibility, but not all fully grasp its impact on the bottom line.

A Resolution for Crisis Communicators: Banish Clichés

January 11th, 2024 by

Our author looks at the crisis response to the recent incident involving an Alaska Airlines Boeing 737 Max 9 jet that suffered a panel blowout while in flight—and how the use of cliches should be avoided.

How Corporate Communications Teams Can Turn Their CEOs into LinkedIn Influencers

January 8th, 2024 by

In 2024, corporate communication teams can steer their C-suites in transitioning from occasional posters to proactive and influential personalities on LinkedIn.

10 Tips to Craft Compelling Pitches in a Skeptical Media World

January 5th, 2024 by

Given the evolving media landscape, organizations seeking coverage can look to these 2024 trends to inform their outreach efforts and boost their chances of success.

Three PR Trends Agencies Can’t Afford to Miss in 2024

January 3rd, 2024 by

Understanding current communication trends and setting a strong foundation in the new year can be critical to building success in 2024 and beyond.

The Year Ahead: Ethical AI Practices, Data-Driven PR and Prioritizing Human Interactions

December 21st, 2023 by

AI is here to stay, human interactions will be more important than ever and data-driven insights will take center stage for PR pros. Explore these 2024 predictions and others.