Remember, social media isn’t a conversation; it’s where the conversation takes place. Just having a Facebook page or Twitter account or YouTube channel or blog doesn’t mean you or your clients are engaged in the social Web.
Stories by PRNEWS
How to Distinguish a Problem From a Crisis
February 22nd, 2010 by PRNEWSWhen distinguishing a problem from a crisis, how will your customers, employees and investors react to the news?
The Severity Scale: Distinguishing a True Crisis From a Simmering Problem
February 22nd, 2010 by PRNEWSEvery organization hits speed bumps that cause concern among customers, employees or stockholders. But not every hiccup will have a lasting impact on share price, reputation or on the organization’s ability to do business.
Web Analytics: Tying Earned Media Metrics to Business Outcomes
February 22nd, 2010 by PRNEWSLately there has been much talk of the need for PR executives to focus on business “outcomes” rather than on business “outputs.” The ability to demonstrate how PR drives ROI or sales is indeed measurement’s holy grail.
Opportunity from Conflict: Smart Engagement in the Energy Policy Debate
February 16th, 2010 by PRNEWSFor companies with a real contribution to make to the energy debate, helping the right audiences see the clien through the greenwash is absolutely the price of admission.
Optimizing the Agency/Client Comms Relationship
February 15th, 2010 by PRNEWSKatcher Vaughn & Bailey Public Relations account supervisor Heather Schablik shares her tips for other PR executives wishing to use the Culture of Wellness initiative as a template for similar cooperative efforts with clients.
Getting the Message Out
February 15th, 2010 by PRNEWSFor Heather Schablik, account supervisor at the Nashville-based Katcher Vaughn & Bailey Public Relations, there were numerous lessons learned while working on the Culture of Wellness program for client BlueCross BlueShield of Tennessee.
Agency Sets Up Shop Internally at Healthcare Provider for Outreach to 6,000 Employees
February 15th, 2010 by PRNEWSWith the healthcare industry in a state of flux thanks to the still-pending healthcare reform bill, businesses and lawmakers are continuing to search for solutions to the rising costs of healthcare. BlueCross BlueShield of Tennessee revamps its 2009 health plans to embrace a "Culture of Wellness."
PR News Announces Legal PR Award Winners
February 15th, 2010 by PRNEWSPR News presents the winners of its 2010 Legal PR Awards, which recognize excellence in litigation and law firm communications. From media relations to crisis management, these companies set the standard for legal communications.
Public Foresees Return to Biz Excesses
February 15th, 2010 by PRNEWSDriven by the economic downturn, interest in public trust on the part of researchers, pundits and PR executives is up. And so are the numbers in Edelman’s annual Trust Barometer report, but only slightly.