Stories by Daniel Rene

Bad review concept design. Online negative user feedback. Customer experience ranking. Dislike, complaint, bad rate. Web comment. Angry client testimonial. Social survey result. Vector illustration.

Bad Reviews, Bad Behavior: Good for Business?

September 7th, 2023 by

Recently, a heated, expletive-laden altercation between David Portnoy and Charlie Redd, the owner of Dragon Pizza in Somerville, Massachusetts, took the internet by storm. Portnoy’s “no bad press” mantra appears to have had an unforeseen positive impact on the pizzeria – despite the embarrassing behavior of both men involved.

Milwaukee's fiserv forum

Strategic Comms Lessons from the GOP Debate

August 24th, 2023 by

Anyone who wishes to persuade an audience could learn from the debate performance of the GOP candidates and apply some of the strategic communications best practices.

elon musk

Learning from Musk’s ‘Return-or-Else’ Message

June 6th, 2022 by

While executives, HR pros, and rank-and-file employees hold unique perspectives on COVID-19-related work-from-home (WFH) policies, there is no doubt where Tesla titan Elon Musk stands on the matter. In a leaked email from Musk to Tesla… Continued

PR Offers Will Smith and Chris Rock a Path Forward

March 30th, 2022 by

It’s not easy to apologize, especially after a heated exchange. Fortunately, there’s a way forward for Will Smith and Chris Rock. PR can help.

Airbnb’s Afghanistan Housing Offer Meets CSR Criteria

August 25th, 2021 by

Airbnb’s example proves that when it comes to effective CSR, writing a check and issuing a press release simply aren’t enough.