"An internal compliance officer, a stronger fund board, a corporate ombudsman are all worth considering...If you've really screwed up, bring in a big hitter like Arthur Levitt.
If the sins aren't as grave, a lower-level former regulator may suffice. But in any case it must be someone who will inspire public confidence. You need a Kenesaw Mountain Landis,
not a Bud Selig."
--Morningstar Inc. managing director Don Phillips, writing in The Wall Street Journal's Manager's Journal column November 18, on how companies mired in the mutual-fund
scandal might respond to the media/consumer firestorm.