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United, Pepsi and Uber: Proof That PR Must Be Strategic Advisor to Brands

May 1st, 2017 by

PR is about advising top management and ensuring that ethical business practices, good judgment and transparency are not only communicated, but implemented and enforced, argues Adriana Stan, PR director for W magazine. If you are Uber, United or Pepsi these lessons are clear by now, she says.

How Cottman Transmission and Total Auto Care Found Its Storytelling Heart

May 1st, 2017 by

Sometimes the idea you need is right in front of you. With PR and marketing pros enmeshed in their brand, it’s easy to miss obvious angles. A helpful idea is to clear the mind and try to look at your messaging with a fresh perspective. Looking at your brand sideways can help, writes an executive at Cottman Transmission and Total Auto Care.

How Aflac Raised Its Reputation Pulse Score for Its CSR Initiatives

April 24th, 2017 by

In our regular feature on trends in PR, an Aflac executive whose portfolio includes reputation building discusses how brands are putting increasing importance on reputation and CSR activities. He provides a look behind the scenes of how Aflac improved its reputation scores by expanding perception of its CSR activities.

How Vanguard Ties Traditional PR & Social Media Together Successfully

April 24th, 2017 by

At some brands, PR and social media are part of the same department. At others, the two mix as easily as oil and water, which is to say almost never. Allen Plummer of Vanguard argues, though, that PR and social media departments need each other to provide optimal return to a business. He provides useful lessons that Vanguard has learned as a result of integrating the two.

How a Pizza Store Chain Slices Its Internal Communications Pie

April 10th, 2017 by

Many people think of communication as a simple process, merely a series of statements and responses. They probably have never tried reaching hundreds or thousands of people. Such communication can grow cumbersome and complex. Corporate communicator Myranda Grim finds it helpful to remind herself that no matter what she’s doing, at the root of it she is having a conversation with her coworkers.

How Starbucks Creates Content and Integrates Social Media and Traditional PR and Why

April 3rd, 2017 by

Right or wrong, media is in the crosshairs. The White House targets the press regularly. Distrust of the press is rising, according to the Edelman Trust Barometer and journalists themselves feel the struggle to maintain the public trust, a new report from Cision says. With media in a precarious state, Starbucks’ SVP, global communications & international public affairs Corey duBrowa believes it’s important for brands to have an alternative and create content themselves. He discussed this during the Arthur W. Page Society’s New CCO podcast. In an in-depth interview with us after the podcast, we asked duBrowa about branded content, storytelling, integration and challenges ahead.

To Tell the Truth: Cable Getting More Transparent to Meet Consumer Demand

April 3rd, 2017 by

Our regular feature where we ask communicators about trends in PR. This week we speak with veteran cable TV communicator Anne Cowan. “I think demand for transparency is trending. It’s probably been driven in part by the political climate of the last several months. But I think the demand for transparency was occurring before that time, just a bit more slowly. Kim Scott, a CEO coach and former faculty member at Apple University, has written a book that espouses transparency in management, although she calls it radical candor, which also is the name of her book. I love that term.”

The Week In PR

April 3rd, 2017 by

Our weekly roundup of trends, news and personnel moves in PR & communications. This week we feature stories about Uber’s latest issue, new moves from Twitter, a new VP of communications for Univision and brief obits for PR pioneers Pam Edstrom and Gershon Kekst.

2017 Social Media Awards Finalists Announced by PR News

March 29th, 2017 by

PR News will celebrate the winners and honorable mentions of its 2017 Social Media Awards at its annual Social Media Awards luncheon at the Yale Club in New York City on May 2, 2017. The Social Media Awards showcase the top social media campaigns and honor the individuals behind them. Dunkin’ Brands CCO Karen Raskopf will deliver a keynote address.

How CCOs at Aflac and The Home Depot Keep Integration of Digital, Traditional PR Top of Mind

March 27th, 2017 by

In both of the Arthur W. Page Society “New CCO” Podcasts she has hosted, Home Depot CCO Stacey Tank asks her guest a version of this unlimited resources question: “If you had an unlimited budget, what would you do differently?” In an interview after we had exclusive access to the second podcast, we decided to turn the tables on Tank, asking her the same question. In addition, we queried Tank and Aflac CCO Catherine Hernandez-Blades, Tank’s guest on the second podcast that will be available in mid-April, about a theme that runs throughout their session: how brands integrate digital and traditional communications.