Reputation

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PR Roundup: McAfee Screws Up—Again, Executive Resonance Report, PRMuseum on the Move

June 6th, 2024 by

This week’s PR Roundup looks at ESPN personality Pat McAfee screwing up—again, a new report from KWT Global on executive resonance and a new partnership between PRSA and the PRMuseum.

Developing an SEO Strategy to Mitigate Reputational Harm

June 5th, 2024 by

Repairing an organization or person’s online reputation encompasses a range of organic tactics and strategies, our author writes. A dovetailed approach to crisis communications response and effective SEO and content suppression efforts might include these seven tactics.

Reputation Repair: The Potential and Limits of Boeing’s Next CEO

June 4th, 2024 by

Gaining back the trust of Boeing’s shareholders, employees, customers and passengers will require three steps, our author writes: acknowledgement, remediation and communication—otherwise known as ARC, or creating the ARC of success. Here’s how the company’s new CEO could proceed.

Love, Your Mind Ad Council mental health campaign title slide

PR Roundup: Skimm Rebuttal, Pro Athletes Rally for Mental Health, Trust in News

May 31st, 2024 by

This week’s PR Roundup features an example of timely teamwork making earned media happen, a new, robust campaign of professional athletes speaking about mental health, and who holds the most trusted name in news? 

Jennifer Lowney, Global Head of Comms at Citi accepts a NYWICI Matrix award from former boss, Steve Lipin

Diving In to Challenges: Q&A With Citi’s Global Head of Communications, Jennifer Lowney

May 24th, 2024 by

Lowney shared her experiences navigating the traditionally male-dominated financial industry, and highlighted the importance of confidence and support in professional growth.

Musician Sean 'P.Diddy' Combs

Diddy’s Apology Disaster: 4 Lessons in What Not to Do

May 21st, 2024 by

The internet is fuming with criticism over Diddy’s recent apology for physically abusing his ex-girlfriend. The apology, awkwardly timed after video evidence surfaced, reads more like a self-help infomercial than a genuine expression of remorse.

How to pitch and gain earned media coverage in regulated industries. Laptop Screen shows compliance rules and law regulation policy concepts.

5 Ways to Secure Earned Media for Brands Operating in a Regulated Environment

May 1st, 2024 by

Whether it’s in industries such as healthcare, finance, or pharmaceuticals strict regulations can often hinder the ability to raise awareness of products or services through earned media.

Kudos to Kim Mulkey (Sort of) and the Value of Front-Running

April 30th, 2024 by

LSU women’s basketball coach Kim Mulkey held a presser on March 23 where she upbraided a soon-to-be-published Washington Post profile, calling it a “hit piece” and threatening to sue. Our author takes an unpopular POV about its effects—one that considers stakeholders.

Detroit, Michigan, USA downtown skyline from above at dusk.

Detroit’s Renaissance: Rebranding a Reputation

April 24th, 2024 by

Headlines about Detroit have gone from riots, bankruptcy and corruption to glittering travel spreads, announcements about the city’s lowest murder rate in 60 years and the technological renaissance of the auto industry.

Battle Creek, Michigan / United States - December 18, 2019: President Trump with Republican National Convention Chair Ronna Romney McDaniel and Michigan Republican Party Cochair Terry Bowman

NBC News Crisis: The Pitfalls of Binary Thinking and Lessons for Internal Communications

April 16th, 2024 by

Everything that is internal is external; everything that is external is internal. NBC learned this the hard way when it hired former Republican National Committee Chair Ronna McDaniel as an on-air contributor back in March.… Continued