Strong relationships are founded, in part, on good communication. If that’s so, then why aren’t more relationships between brands and their PR agencies described in glowing terms? After all, professional communicators should be adept at communicating with each other, right? In the case of brand-PR agency relationships, there’s a bit more to it than communications. Here are five tips that will enhance this sometimes volatile partnership.
With March Madness permeating the zeitgeist in a few weeks, we asked some of the 2018 PR News Rising PR Stars to answer our roundtable questions this month. We asked, “What gets you mad about PR and communications?” And, “What can be done about it?” Their edited responses follow.
For a brand with a small team and limited in-house resources, a strategic agency partnership can drastically widen your media relations efforts. It’s important to remember, though, that beyond an agency’s smooth veneer and talk must also be a proven track record. PR News spoke with some brand communicators to learn what they insist on asking when vetting an agency. Here are three questions that any agency should answer before you work with them.
There always will be a competitor who can woo your best talent with money. Yet businesses that use only monetary incentives to keep top talent can win that battle for a time, but, eventually, they will lose the war. 5WPR founder Ronn Torossian argues employees who share your company’s vision and values are far less likely to depart. Fortunately, communications is key.
Industry icon Jack O’Dwyer has died at 85. A respected journalist and publisher, he founded his O’Dwyer’s Newsletter 50 years ago. That led to other publications that became industry must-reads. A journalist’s journalist, O’Dwyer was a fixture at industry events for decades, carrying his reporter’s pad and pen. “He was one of a kind,” says veteran communicator Andy Gilman.
Tis the season for listicles. With every holiday party or cup of eggnog poured comes a treasure trove of lists recapping significant marketing and communications developments from the last year, along with forecasts for 2019. Among them, Boston-based agency Pan Communications has shared a roundup of what 19 notable CMOs and influencers are expecting for their fields in 2019. Here are some of the list’s top takeaways.
A sobering thought as we enter 2019–most Fortune 1000 executives don’t have confidence in their company’s ability to respond well to disruption or change. APCO Worldwide’s research of 527 of these executives lead it to join forces with three other PR consultancies to help companies become more agile. They believe agile and curious firms are better able to respond to change.
Communicators pointed to four major tactics that they have successfully implemented to earn trust, get their more difficult clients in the press, open their minds to spend, and change their opinions of the value that PR can bring to business.
For many communicators, September is the traditional kick-off for budget season. With this in mind, we departed from our usual roundtable format of a single question and asked senior communicators to discuss budget best practices and budget priorities and expectations for 2019.
A pair of major PR firms are taking a page from the playbook of consulting firms, offering clients easier paths to a variety of expertise. Weber Shandwick is launching a unit that will consult to brands about corporate culture. On its 90th birthday Ketchum is promising to encircle clients with 14 industrial specialities as well as the traditional PR communications offerings.