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On November 4th, Apple announced a massive initiative intended to combat the housing crisis in California. The $2.5 billion plan not only marks a larger investment than Google’s previously announced $1 billion effort to combat the California housing crisis, but goes into much greater detail than Google’s initiative around how, exactly, those funds will be allocated. Apple’s ownership of its role in contributing to—and remedying—this crisis offers lessons for brands hoping to take on a social good program with substance.

Airbnb gives users a lot of freedom. It allows people to become entrepreneurs and host strangers in their homes. In addition, travelers can forgo expensive and occasionally bland hotels for the comforts of home, or the adventures of living as a local. But with freedom comes responsibility. After a tragic event occurred at one of its host properties, the company worked quickly to limit the PR damage.

“Be yourself.” PR pros offer that advice often. At the moment, the language espousing it has morphed to “Be authentic.” In this continuing series with IPR about learning from early failure, veteran communicator Brian Lott describes a moment in his youth that drove home the lesson of authenticity. He adheres to its tenets to this day.

On Oct. 25 Google debuted BERT, its biggest algorithm update since RankBrain in 2015. And BERT is definitely big. Google says BERT will impact one in ten search queries. In short, BERT improves Google’s understanding of language and should benefit authentic content that addresses readers’ pain points.

It’s not a secret that inboxes are forever overflowing, and journalists’ inboxes are no exception. Breaking through with your pitch to a journalist is a first step to getting coverage. As a prelude to our Dec. 12-13 Media Relations Conference in Washington, DC, we spoke with Laura Brusca, VP, corporate communications, Forbes, about pitching tips she’s learned by working with Forbes journalists.

It’s fitting that our traditional monthly roundtable this month centers on measurement. We asked about the state of measurement, issues that continue to exist and what’s ahead. In short, there’s guarded optimism for PR measurement, though there’s still concern that some communicators choose not to measure. In addition, the colleges seem to be doing precious little to encourage students to appreciate the need for measurement.

As we celebrate Measurement Month, there’s much reason to be optimistic about the state of PR and communications measurement. Still, there are a number of hurdles blocking the profession’s path, including some communicators’ choice to avoid measurement. We explore some of the major roadblocks and offer advice about how to overcome them.

Data is critical to measurement. But what about data privacy? And why do communicators need to know about data privacy? In short, privacy laws are everywhere, argues Stephen Payne, the veteran communicator at Feld Entertainment who now also has responsibility for privacy. PR pros can benefit from at least a basic understanding of how data privacy laws work, he writes.

Data has given us the ability to put science behind what was once considered an art. It makes communications more customized and targeted, predictive and quantified, FleishmanHillard SVP Brendan Streich argues. He uses the example of higher education to make his point about how to use data to gain business insights.

PRNEWS joined with CS&A, an international crisis and risk firm, to survey the attitudes of PR pros about crisis pain points, levels of preparation and post-crisis education. While firms are doing better with their crisis preparation, there is still a long road ahead, the survey of some 200 executives found. In addition, post-crisis lessons seem way down the list, as does preparation for cybersecurity crises.