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Anatomy of an Online News Release

June 22nd, 2009 by

The following outline offers a good template on how to construct an online news release.

B2B Journalists Feel Digital Media Makes Their Jobs Easier

June 22nd, 2009 by

A recent study by Arketi Group finds that 68% of journalists feel that social media has generally had a positive effect on reporting within the B2B sector. Of the 61 professional journalists across several B2B… Continued

Best Practices for Increasing Visibility of CSR Campaigns

June 22nd, 2009 by

Christine Dotts, CSR PR manager for Intel, provides the following best practices based on the widespread success of the company’s CSR initiatives: •    Tell the story: “We are constantly looking for opportunities throughout the organization… Continued

What Do 12,000 Petition Letters on Twitter Mean to Apple?

June 17th, 2009 by

Last week, Apple announced a new iPhone model, the 3GS, along with a very unpopular pricing plan built around AT&T’s standard two-year service agreement.  Apple’s desire to sell a new iPhone more often than once every two years created a lot of angry iPhone owners who just

Remember That Listening Equals Measuring

June 17th, 2009 by

Thanks to the duality of modern communications (organizations’ control being less than or, at best, equal to that of stakeholders), listening

Prepping for Interviews During a Crisis

June 16th, 2009 by

Knowing how to respond to the media when your company is in crisis mode is critical. Following are six best practices that will steer you toward the right course when facing the press during a… Continued

Finding the Right Media Hooks for a CSR Story

June 15th, 2009 by

When UPS executives set out to initiate aggressive media outreach around its various environmental endeavors, they decided to use the following nine stories as news hooks, upon which they could build their overall campaign message:… Continued

Crafting Compelling Messages That Resonate

June 15th, 2009 by

One of the most important roles PR professionals play is that of chief architect of the organizational message. Never has this role been more important than today, as issues have become more intense and the… Continued

Keys to Gaining Customers’ Trust Online

June 15th, 2009 by

The social media revolution has toppled traditional models of brand building and reputation preservation. It has also forced brand leaders to recalibrate their approaches to building trust among customers. According to Bob Pearson, president of… Continued

Handling The High-Profile Abramoff Case: A Lobbying Scandal  Becomes a PR Mess

June 15th, 2009 by

The first time I got a press call about Jack Abramoff, it barely registered as a crisis. By the time he pleaded guilty and went to prison in 2006, more than 6,000 news stories had appeared