Internal Communication

Leaders Who’ve Discovered Vulnerability Need to Explain New Approach

July 9th, 2020 by

What’s the role of brand storytelling during this difficult time? For master storyteller Miri Rodriguez, now is a perfect moment for brand stories. In a wide-ranging interview, she also urges C-suite members who’ve adopted a more human communication approach to preface it with an introduction to their softer side.

WNBA Dedicates Season to Social Justice, One Owner’s Pushback Sparks Controversy

July 8th, 2020 by

The WNBA and its players association announced on Monday that the league is dedicating its 2020 season to social justice, but one owner’s dissent sparked outrage among players.

Storytelling Gold and Your Company’s Pandemic History

July 8th, 2020 by

We’re living in difficult times. Yet, the events of 2020, for good or ill, are shaping up to be storytelling gold. It’s a time for brand storytellers to gather and capture real-time history and to think more broadly about how these stories can be used.

Lessons Earned: Unleashing the Superpowers of Your Staff 

July 7th, 2020 by

In this continuing series about career lessons, veteran communicator Dale Bornstein discusses how to unleash a PR pro’s career passion. While it is hard work for management and the staffer in question, there’s nothing more satisfying. The first step is asking the employee to describe their dream job.

Making the Most of Your Remote PR Internship

July 3rd, 2020 by

With health and economic pandemics gripping the country, many PR shops have suspended summer intern programs. On the other hand, some continue. A trio of research associates at kglobal write that a virtual internship is better than none at all. Our three authors relate lessons learned and offer tips for PR pros on communicating, virtually, with interns.

businesswoman in library

Recruitment and Retention in PR Continue Despite COVID-19

July 1st, 2020 by

An article on recruitment and retention? Now, in the midst of record unemployment? As it happens, PR is moving ahead with recruitment, though on a reduced level, yet retention is alive and well. We find out how two firms, one large, the other mid-size, are doing.

diversity hands in

New FleishmanHillard Chief Diversity & Inclusion Officer: We Need Substantive Change

July 1st, 2020 by

As part of our series of interviews with senior PR pros in new positions, we spoke recently with Emily Graham, FleishmanHillard’s first chief diversity & inclusion officer. During her 15-year career, Graham says she’s seen no evidence that PR has made strides toward diversity. Actions not words are needed now, she says.

LGBTQ PR Pros Discuss How Their Experiences Shaped Communications

July 1st, 2020 by

In honor of Pride Month, the Museum of PR held a forum where PR pros who are members of the LGBTQ+ community discussed how the industry has helped raise awareness around Pride. In addition, they spoke about their experiences being PR pros and members of the LGBTQ+ community.

business people collaborating

Value and PR Must be Linked to Maintain Business Strength During COVID-19

July 1st, 2020 by

Faced with a long-term crisis, a media landscape that transformed priorities seemingly overnight and budgets of many businesses frozen, PR pros need to adapt. Here are some strategies to use.

woman laughing

How to Ensure Employees are Valued During the Pandemic

June 30th, 2020 by

The adage that employees can be your best advocates is more apparent during the pandemic. How a company treats its employees has both internal and external implications, argues Meagan Meldrim of Finn Partners. She offers several ways to make employees your brand’s influencers.