For organizations rich with customer-valued data, creating calculator tools can dramatically improve the user’s experience.
Digital & Technology
Amex Classes Up Foursquare
June 23rd, 2011 by PRNEWSFoursquare’s partnership with American Express is a "shot in the arm" for the start-up—and for location-based marketing on the whole.
Are ‘Wants’ Stronger Than ‘Likes’?
June 21st, 2011 by PRNEWSA new app has hit the social media scene—one that lets you keep track of your wants and desires. Sounds like it might turn into a powerful tool for communicators.
Quick Study: Live Versus Remote Events; Corporate Distrust Still High; Customer Service Tweets Negative; ‘Mocial’ Integration
June 20th, 2011 by PRNEWSâ–¶ Live or in Cyberspace? What are the relative draws of attending a live business event versus an online webinar? A Virtual Edge Institute and ROI of Engagement study aimed to find out. Overall, 43%… Continued
Too Much Authenticity Is Not What the People Want
June 16th, 2011 by PRNEWSThe Redner Group found out the hard way that what doesn’t fly in a boardroom doesn’t fly on Twitter either.
Use the Social Ask as a Springboard to Long-Term Engagement
June 16th, 2011 by Laura DunnTo build enduring relationships in the digital front, provide your audience with a stake in participating with your brand.
Quick Study: Global Communication Functions Becoming the Norm; Customer PR Drives 20% of Trust in Companies
June 13th, 2011 by PRNEWSâ–¶ It’s a Small PR World: Communications is going global, finds a study by the Public Relations Global Network. The survey of 206 comms executives across six continents finds seven out of 10 saying their… Continued
How to Keep Your Digital Programs ‘FTC-Free’
June 13th, 2011 by Michael Lasky and Allison FitzpatrickWorking with online paid brand advocates without awareness of the Federal Trade Commission’s prior activity can open up your company to liability.
Climbing the Message Analytics Ladder: A Step-by-Step Guide to Measurement
June 13th, 2011 by Greg RadnerThis adaptation from the just-published PR Measurement Guidebook Vol. 5 offers tips to measure how loud your voice is resonating across different media platforms.
Community-Minded PR Hiring Bucks Unemployment Trend
June 13th, 2011 by PRNEWSOne PR agency has turned to a crowdsourcing community to get fresh ideas, provide students with real-world challenges—and open a talent pipeline for its internships and entry-level staff positions.