Digital & Technology

Six Tips to Mind Your Manners in the Workplace

February 7th, 2013 by

Beth Haiken, VP of corporate citizenship and communications at Waypoint Homes, provides her six-point Princess Manifesto to stave off rudeness in the workplace.

Editor’s Pick: Video of the Week (2/7)

February 7th, 2013 by

This New York Times video explains some low maintenance video apps that are designed to turn your smartphone’s library into short films.

Crisis Lessons Between a 30 Rock and a Hard Place

February 7th, 2013 by

Stephanie Scott, social media specialist for American airlines, provides four lessons learned from the Alec Baldwin Words With Friends tweeting incident.

Instagram Solidifies Its Web Presence With Full Photo Streams

February 7th, 2013 by

The popular mobile photo sharing app gives PR pros and communications execs full access to the community’s stream of mobile photos on the Web.

While Face-to-Face Interaction Rules with CEOs, Social Media Engagement is Expected to Explode

February 6th, 2013 by

CEOs believe social media within five years will become one of the top two ways to engage customers, mainly at the expense of traditional media.

Reduction in Postal Delivery May Have a Big Impact on Your PR Efforts   

February 6th, 2013 by

With the USPS killing off Saturday deliver of first-class mail, questions abound for its communications strategy, and how PR pros will be affected by the change.

Valentine’s Day Poll

February 5th, 2013 by

Share with us what you love most about working in public relations for a chance to win a $50 gift card to Massage Envy.

Emotional Aspect of Customer Service Most Critical

February 5th, 2013 by

One in three global respondents to a survey preferred being treated well compared with having their issues immediately resolved.

7 Media Relations Tips for Joe Flacco and Co. While on the Super Bowl Circuit

February 5th, 2013 by

Joe Flacco may have won the Super Bowl MVP award, but the onus is on his surrounding PR staff to make his procession of media interviews pop.

While Face-to-Face Interaction Rules with CEOs, Social Media Engagement is Expected to Explode

February 4th, 2013 by

Not known for their love of all things social, CEOs predict that within the next five years social media will be a top way to engage with customers.