Crisis Management

Winner: Karen Doyne, Managing Director and Leader, US Crisis Practice, Burson-Marsteller From the tragedy at Virginia Tech to the Target data breach to the Lufthansa/Germanwings crash to countless other crises, Karen Doyne brings to every… Continued

Creating an organization is like creating a living thing; don’t forget to give it reflexes to help it survive.

Let’s assume you are brilliant.  And you’re an inspiration to your peers, an asset to your organization.  Let’s also assume that while you’re an A-player you still have a lot to learn. As the late,… Continued

You can do everything correctly in a crisis, yet your brand still may suffer. On the other hand, the end game is just that—and it takes a while before most crises come to a close. Certainly Chipotle illustrates this.

When the Makovsky Wall Street Reputation Study began four years ago, the financial sector was just beginning to heal after being bruised and battered.

This ain’t your father’s crisis PR. It’s time to adapt.

Facebook took the high road when criticized about why it failed to activate Safety Check for Beirut but did so for Paris.

Green Bay Packers head coach Vince Lombardi once said, “It’s not whether you get knocked down, it’s whether you get up. The greatest accomplishment is not in never failing, but in rising again after you fall.” The same can be said for brands.

Winner: UN Foundation The job of the United Nations Foundation’s Digital Public Relations team is to help tell the ongoing story and accomplishments of the UN Foundation and more than a dozen of its campaigns… Continued

In this Instagram / YouTube –fueled media environment, we should know by now attempting to control your message generally leads to more headlines and bad press.