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Double-Edged Sword: How Social Media Can Fuel & Extinguish Crises

September 14th, 2009 by

Nowhere is time more of the essence than in crisis communications. But, as executives know all too well these days, time—at least in the context of business—no longer exists on a linear plane. Its dimensionality… Continued

FIVE KEYS TO BUILDING TRUST IN YOUR ORGANIZATION

September 14th, 2009 by

1. Building trust rings the cash register. There is both quantitative and qualitative research that demonstrates that doing what’s right is good for business. Trust is a competitive advantage. Demonstrate that and you can elevate… Continued

Climate Change: Emerging Front in Crisis Comms

August 31st, 2009 by

Mad Men, the hit AMC series about a 1960s ad agency, evokes a workplace culture where outrageous sexism—behavior which even hinted at today would unleash a firestorm of litigation—is standard operating procedure. In contrasting then… Continued

Quick Study: Fortune 100 Digs Twitter; Office Buzzwords Lose Their Buzz; Fraud on the Rise; Facebook-Friending at Work

August 31st, 2009 by

â–¶ Twitter Tops List as Fortune 100’s Most-Used Social Media Platform: A study released in June 2009 by ÜBERCEO revealed that Fortune 100 CEOs were overwhelmingly absent in social media—a complete contrast to a new… Continued

How To…Use Video to Advance PR Efforts

August 31st, 2009 by

With a library of more than 70 million videos, YouTube’s status as the leading video-sharing platform is indisputable. Companies of all shapes and sizes have turned to the platform to try their hands at “going… Continued

Anti-Social C-Suite: Championing Social Media to Overcome Corporate Resistance

August 31st, 2009 by

CEOs are the leaders of their corporations and the wardens of company reputation. Every day, they’re faced with making difficult decisions regarding the quality of their work in the face of pressures to maintain profit… Continued

BREAKDOWN OF POPULAR LIFESTREAMING SERVICES

August 31st, 2009 by

• FriendFeed (www.friendfeed.com):www.friendfeed.com Founded by a handful of former Google employees in 2007; bonus features include stats and a function that lets users keep track of feeds of contacts who don’t already have a FriendFeed… Continued

Life, or Something Like It: Leveraging Advances in Social Aggregation

August 31st, 2009 by

In June 2009, social media connoisseur (and Edelman VP of Digital Insights) Steve Rubel made an announcement via his blog, micropersuasion: He would be abandoning the highly trafficked platform in favor of The Steve Rubel… Continued

Social Profiling: How to Decipher Your Audiences’ Engagement Preferences

August 24th, 2009 by

It’s safe to say that, regardless of the industry in question, all organizations’ stakeholders are engaged in social media—at least to some degree. In fact, it’s the degree of stakeholders’ engagement that defines organizations’ communications… Continued

A Step-By-Step Process For Establishing Partnerships

August 24th, 2009 by

Identify gaps: • Analyze your strengths and weaknesses. • Which of your goals apply in different situations? • Which of your goals apply in different regions? Identify which goals you want to accomplish in a… Continued