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Crawl > Walk > Run: Training Senior Execs to Use Social Media Effectively

September 21st, 2009 by

Selling the idea of social media to senior executives is (hopefully) becoming easier now that it is firmly embedded in all facets of business communications. Having cleared that hurdle, though, communications executives now face another:… Continued

Translating Your Metrics Into ROI

September 21st, 2009 by

What follows are 10 surefire ways to help you measure the right activities and then translate your results—so that everyone gets the message. 1. Go ahead and jump in—before you get pushed. If you’re sitting… Continued

Show Me the Results: How to Communicate PR Metrics

September 21st, 2009 by

These are challenging times for communicators and their businesses. The economic crisis is putting pressure on budgets, yet CEOs are demanding more from their communications teams. They’ve got the jitters—and rightly so—about the impact of… Continued

FIVE KEYS TO BUILDING TRUST IN YOUR ORGANIZATION

September 14th, 2009 by

1. Building trust rings the cash register. There is both quantitative and qualitative research that demonstrates that doing what’s right is good for business. Trust is a competitive advantage. Demonstrate that and you can elevate… Continued

Moving From Reputation Manager to Trust Builder

September 14th, 2009 by

Financial advisers, insurers, automobile companies, Major League Baseball, government officials, educational institutions—the list of tarnished icons and leaders goes on and on. Regardless of their size or type, their shame spills over on to every… Continued

The Future of Media Relations: Expect the Unexpected

September 14th, 2009 by

In this week’s installment of “PR Advisers,” PR News asked three industry experts one question: What do you foresee as being the next frontier of social media, and how do you think it will change… Continued

More Evidence of Web 2.0’s Biz Benefits

September 14th, 2009 by

“How companies are benefitting from Web 2.0,” a report released by McKinsey in August 2009, adds to the body of evidence supporting Web 2.0 applications’ contributions to measurable business outcomes. The report, which surveyed nearly… Continued

STEPS TOWARD ACHIEVING LOYALTY (AND THE TOOLS/ACTIVITIES THAT GET YOU THERE)

September 14th, 2009 by

Awareness • Corporate Web Site • Display and Print Ads • Viral Videos • PR • Product Placement Consideration • Widgets • Experiential Marketing • Direct Mail • PR • Product Microsites • Customer Reviews… Continued

SOCIAL MEDIA OPPORTUNITIES FOR MARKETING & BRANDING

September 14th, 2009 by

When seeking shared opportunities for communications, advertising and marketing on social media platforms, Troy Kelley, EVP and chief digital officer of Arnold Worldwide, suggests looking at: • Ad Content • Promotional Support • Relationship Marketing… Continued

PR Meets Marketing: Adversaries Find Common Ground in Cyberspace

September 14th, 2009 by

The emergence of social media has created huge opportunities for public relations/communications and marketing—traditionally known for their adversarial relationship due to competition for budgets and preferential treatment from the C-suite—to forge collaborative partnerships, both as… Continued