After hundreds of Southwest and American Airlines employees tested positive for coronavirus, their respective union spokespeople called for stricter safety measures as well as pressuring airlines to offer exact numbers around deaths and infection rates.
Media Relations
Trump Pulls New Press Secretary Off Campaign Trail
April 8th, 2020 by Sophie MaerowitzIn the latest White House shakeup, President Trump named former campaign spokesperson Kayleigh McEnany his press secretary.
COVID-19 Mentions on Social Decline; Data Shows Public Seeks Leadership, Clear Medical Info
April 7th, 2020 by Seth ArensteinMentions on social media of COVID-19 during the past seven days have begun to drop, according to new data from Talkwalker, the analytics firm.
#WorldHealthDay Trends #1 on Twitter, World Shows Gratitude
April 7th, 2020 by Nicole SchumanNow the gratitude continues on a global scale, with the World Health Organization honoring the International Year of the Nurse and the Midwife, on World Health Day.
Acting Navy Secretary Offers a Class in How Not to Handle a Crisis
April 7th, 2020 by Seth ArensteinMove over, Elon Musk. You have competition for the ignominious foot-in-mouth award. Acting Navy Secretary Thomas Modly wants to steal your title. And he’s doing well in his quest.

Internal Communications Watching Closely as Employee Needs Change During Pandemic
April 7th, 2020 by Seth ArensteinSince it was nearing tax time, we wanted to interview a communicator in the tax industry. Then the pandemic arrived, and April 15 became just another day. Jesse Hamlin, who runs communications for Avalara, tells us that it’s almost always tax time somewhere in the world. She discusses how her team is monitoring its employees’ needs during this difficult moment.
A Ph.D. Does Not Equal Medical Doctor
April 6th, 2020 by Nicole SchumanCNN anchor John Berman called Navarro out regarding his qualifications, and Navarro hit back.
The Queen Makes Her Coronavirus Entrance
April 6th, 2020 by Nicole SchumanOn a tough day for Britain, in which Downing Street announced Prime Minister Boris Johnson was admitted into the hospital for complications due to coronavirus, Queen Elizabeth II emerged for a rare address.

Tips for Health Care Providers on Communicating During COVID-19
April 6th, 2020 by Erika BradburyCommunications during COVID-19 is fraught with challenges. From communicating to employees about the potential for pay cuts, furloughs or even layoffs, to determining how to notify people of exposure to the virus, communicators have their work cut out for them. Since health care arguably is at the center of most of our lives at the moment, communications in and out of hospitals is in the spotlight.
Virus-Related Unit for FleishmanHillard
April 3rd, 2020 by Seth ArenstienFleishmanHillard said April 3 it will debut a cross-functional global practice to provide communication expertise to organizations as they deal with coronavirus.