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To better serve the community, PRNEWS parent, Access Intelligence, brought together what had been separate operating groups. With this restructuring, Diane Schwartz, the longtime leader of PRNEWS and senior vice president of the Access Intelligence Media Group, departed the company after 23 years. When she came aboard, PRNEWS was just a weekly newsletter.

The concept of word-of-mouth marketing has stood the test of time. Even through multiple generations, word-of-mouth remains one of the most powerful forms of marketing in existence. What makes this idea trickier is that it’s not something a business can just buy, like they would an ad. Sure, there are options such as influencer marketing, which has also proven to be a powerful tool. But how does a brand take advantage of the advertising alternative that’s completely free?

It’s an unfortunate reality that some C-suite executives are either unaware or unconvinced of how communications and PR are providing value to their business, which can lead to slashed budgets and high turnover rates. Proving PR’s worth to the C-suite is one of the most hotly anticipated sessions at PRNEWS’ upcoming Measurement Conference April 17-18 in Washington, D.C. Here are six steps you can take to show PR’s value in a way that your company’s leadership will understand.

Communicators know words mean everything. What you say in a press release, advertisement or tweet can make or break a brand. So it’s not a surprise that search engine optimization remains an important strategic tactic on a digital level. Proper SEO makes sure brands get noticed in that continuous quest to the first page of Google, Yahoo or Bing.

In an ideal world, PR, social media and sales departments would be as flexible and fluid as a professional basketball team moving up and down the court. In this behind-the-scenes look at how the Atlanta Hawks integrate sales, PR and social internally, the Hawks’ social media manager, Nic Bell, shares a case study in integration: how the social team unified PR, customer service and sales functions in order to advertise a slate of games against high-profile teams. (They ultimately sold out their entire Black Friday ticket allotment.)

At 1.1 billion users, the mobile app WeChat is a force to be reckoned with. But for most people in the western world, it’s a black box. Communicators may want to take a look inside, as the platform offers many intriguing opportunities.

Building relationships with journalists is the lifeblood of PR pros. Yet communicators seem to make the same mistakes over and over when interacting with journalists. Here are four of the most common miscues and some simple ways to rectify them.

Mark Zuckerberg’s op-ed in the Washington Post made a strong call for social media regulation in four areas—harmful content, election integrity, privacy and data portability. But while vape maker JUUL got ahead of regulation in a smart way, the same PR tactic fell flat for Facebook. Here’s why.

Veteran PR pro Arthur Solomon continues his traditional review of headlines that were instructive to young communicators. In truth, they’re good lessons for all PR pros. The first headlines offer lessons in career management, media relations and crisis response.

PRNEWS asks movers and shakers in the PR and communications industry to share a little bit of their personal history and personality through answering a series of 10 questions.