Stories by Nicole Schuman

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Shake Shack Clearly Communicates Why It Returned Government Loan

April 20th, 2020 by

Burger chain Shake Shack announced today it will return $10 million it received from the Paycheck Protection Program (PPP). The $349 billion federal program allowed small businesses to apply for relief during the COVID-19 crisis.… Continued

Stimulus Rollout Leaves Citizens with More Questions than Checks

April 16th, 2020 by

Many Americans awoke April 15, on what is normally Tax Day, hoping to find an emergency stimulus payment of up to $1200 in their checking accounts.

Michigan Governor Gives Masterclass in Responding to Public Demonstration

April 16th, 2020 by

There have been examples of good communications and communicators during the pandemic. Governor Andrew Cuomo and Dr. Anthony Fauci come to mind. Add Michigan Governor Gretchen Whitmer to the list.

girl on phone working at laptop

PR Pros Adapt Pitching and Messaging Frequency to Pandemic

April 15th, 2020 by

One of the top questions on PR pros’ minds is how often they should be pitching to the media. In the middle of the pandemic, when the public is hungry for the latest COVID-19 information, communicators, particularly those whose field is unrelated to healthcare or finance, may feel unsure. PR pros we interviewed advised returning to media relations’ basics, mixed with empathy and patience.

ESPN, Saturday Night Live, Diddy Use Technology to Entertain

April 13th, 2020 by

Entertainers need to entertain, and thankfully for a country where the majority are cooped up at home, the diversion is welcome.

Conflict of Information Nation

April 13th, 2020 by

In a crisis, it’s important to have a unified distribution method for essential information.

Netflix Joins Instagram to Support Self Care and Mental Health for Gen Z/Millennial Audience

April 9th, 2020 by

The messages a brand distributes about self care are important, of course. How it distributes them can be just as, if not more, important.

Sen. Loeffler Offers Non-Apology Apology to Explain Financial Missteps

April 9th, 2020 by

When you get caught on the wrong side of the law, especially for financial gain, and particularly during the pandemic, you need to provide an apology for your actions. 

working mom at home distracted by kids

PR Pros and Agencies Cope With COVID Stress

April 8th, 2020 by

It’s easy to see why some, if not all comms pros are suffering from stress or anxiety induced by the coronavirus. Longer hours and larger workloads while homeschooling children or spending days in isolation have great effects on mental health and well-being. We spoke to several agencies and practitioners to see how they are supporting staff and themselves during this time.

#WorldHealthDay Trends #1 on Twitter, World Shows Gratitude

April 7th, 2020 by

Now the gratitude continues on a global scale, with the World Health Organization honoring the International Year of the Nurse and the Midwife, on World Health Day.