Press Play: Business Services Videos on Facebook Enjoy 31% YOY Rise in Consumer Engagement

For business services companies, social video is on the rise. In fact, consumer engagement with video posts on Facebook grew 31 percent year-over-year from Feb 2021 to Feb 2022, according to comScore (previously Shareablee) data, provided exclusively to PRNEWS.

Within the business services category, comScore includes software-as-a-service (SaaS) firms, advertising and marketing agencies, trade associations, consulting companies, trade shows, law firms, real estate agencies, IT services, postal and shipping services, industrial, staffing firms and accounting firms.

As a category, SaaS had the most engagement with video in the period Feb 1-29, 2022 across platforms (more than 23.5K actions across Twitter, Instagram and Facebook), although that category does not represent the most year-over-year growth in the number of actions.

That honor goes to IT Services, which saw nearly 137 percent year-over-year growth in the same period. On the contrary, the advertising and marketing agencies category saw the biggest loss in engagement during this time period, down more than 55 percent.

Engagement, or actions, is the sum of likes, shares and comments.



SaaS Brands Win Big with Sports and Celebs

So what's the most-engaged-with category posting?

Athletic video performance analysis provider Hudl was the most efficient SaaS brand. Its cross-platform video engagement averaged just more than 2,900 actions on 53 videos, which feature top sports moments.

In an unexpected pairing, tax software provider Turbotax saw more than 5K likes for its Facebook video depicting a Cameo with Cedric the Entertainer.


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