In December of 2023, the fashion brand Zara found itself in the spotlight for negative reasons due to the outcry over imagery that some have seen as incendiary. Here’s a look at the crisis and what businesses can learn from Zara’s high-profile mistakes.
Crisis Management
How CEOs Can Be Better Partners to Their PR Team (and Why It Matters)
January 16th, 2024 by Gregory GalantIt’s clear many CEOs know how important earned media, including PR, is to trust and credibility, but not all fully grasp its impact on the bottom line.
PR Roundup: Belichick and Rodgers Out, PR Budgeting for 2024
January 11th, 2024 by Nicole SchumanThis week’s PR Roundup follows up on Aaron Rodgers’s dust up with Jimmy Kimmel, how the New England Patriots handled Bill Belichick’s departure, and reveals the results of a survey on 2024 budget priorities for PR professionals.
A Resolution for Crisis Communicators: Banish Clichés
January 11th, 2024 by Chris GidezOur author looks at the crisis response to the recent incident involving an Alaska Airlines Boeing 737 Max 9 jet that suffered a panel blowout while in flight—and how the use of cliches should be avoided.
Fresh Ideas to Gain Earned Publicity For Super Bowl Tie-ins
January 9th, 2024 by Arthur SolomonBecause of the major media’s increasingly negative reporting about sports and athletes, our author writes, there is evidence that PR practitioners should throw out the old sports marketing publicity playbooks and provide fresh ideas for clients.
PR Roundup: State of AI in PR, Epstein Papers and Rodgers’ Faux Pas
January 4th, 2024 by Nicole SchumanPR Roundup includes highlights from a new study on AI in PR, what communications pros can learn from the Epstein report release and navigating the complexities of a controversial broadcast guest’s comments—such as with NFL quarterback Aaron Rodgers’s latest appearance on ESPN’s “Pat McAfee Show.”
Lessons Learned from 2023’s Biggest PR Moments
December 20th, 2023 by Christine ReillyAs we close the book on another year, there are many teachable moments for communications and PR teams around the world. Here’s a look at the highlights from 2023 and the key lessons we’ve learned.
PR Pros Share Their 2024 PR Industry Predictions
December 20th, 2023 by Nicole SchumanAs 2024 approaches, it pays to take stock of everything that occurred in 2023 and how it will impact the next year of the PR industry.
PR Lessons Learned From Four Tentpole Sporting Events, Past and Present
December 18th, 2023 by Arthur SolomonAs we approach the PR barrage of promotions for the 2024 Paris Summer Olympics, here are a few lessons from past and present major sporting events that apply to all PR accounts.
How United Airlines Integrated Comms Into Strategic Company Decision-Making
December 15th, 2023 by Kaylee HultgrenUnited Airlines’ Executive Vice President of Communications and Advertising, Josh Earnest, shares details about the brand’s integrated communications playbook.