Latest Posts


Is Mueller’s Silence His PR Lesson?

September 14th, 2018 by

Considering how often President Trump attacks him, special counsel Robert Mueller seems to be ignoring the PR maxim that if you don’t write your own narrative, someone else will do it for you. On the other hand, Mueller might prefer to allow the 30+ indictments he’s produced to do the talking for him.


Brands Must Innovate and Regulate Technology to Meet Consumer Demands [Report]

September 14th, 2018 by

Technology: friend or foe? For global consumers polled by We Worldwide for its Brands in Motion 2018 survey, the answer is both. Consumers value technological innovation and want brands at the forefront, but they want this innovation to be balanced by regulation and ethics.


A Decade After Our Economy Crashed, Financial PR Still Has a Transparency Problem

September 13th, 2018 by

Goldman Sachs offered a blanket denial to the reporting from a story published earlier this week in the New York Times, which accuses Goldman of dismissing claims from a top executive who used the firm’s own whistleblower hotline to call out a litany of ethical violations he saw from the inside. Goldman’s statements on the matter call to question why transparency and accountability remain so difficult for the bank to put into practice, and its statements similarly raise more questions.


Tips for Writing a Stand-Out Press Release [INFOGRAPHIC]

September 13th, 2018 by

Imagine this: Your company has an exciting new product, service or achievement to share, and you’ve been tasked with writing a press release to get the word out to the media. You’ve taken your time, carefully curating the proper information and crafting the release with painstaking precision. Finally, it’s ready, you’ve released it to the press, and…crickets. Perhaps it’s time to switch up your strategy.

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5 Questions for KFC’s Staci Rawls on the Platinum Hall of Fame-Winning ‘Rotating Colonel’ Campaign

September 13th, 2018 by

One of this year’s Hall of Fame inductees, KFC, was selected by PR News’ panel of judges for its creative reimagining of a brand icon via its “Rotating Colonel” campaign. Over the past few years, the mascot has been given several new faces—perhaps most memorably, Reba McEntire. The brand kept audiences holding their breath for the next influencer to don the signature goatee and white suit. PR News asked Staci Rawls, director, PR & internal communications at KFC U.S. to pull the curtain for a peek behind one of the most beloved campaigns in recent history.


$100K Hospital Bill That Shrank to $800 Illustrates Healthcare Communicators’ Dilemma

September 12th, 2018 by

Healthcare communicators have plenty to worry about, particularly working in a regulated industry where lives are at stake daily. Add to that the upcoming elections, where the Affordable Care Act is a major issue. Speaking of affordable care, questions abound when the story of a school teacher’s $100,000 hospital bill being cut to $800 is raised.


A New Blueprint for Emergency Communications as Hurricane Florence Looms

September 12th, 2018 by

As Hurricane Florence makes its way towards the U.S. Eastern seaboard, officials are urging residents of coastal North Carolina, South Carolina and Virginia to evacuate before the storm makes landfall. But, as with all with major storms, some people just won’t listen. Communicators across government agencies and political offices alike must contend with skepticism, fear and just plain stubbornness from constituents when making announcements about hurricane preparedness and evacuation.


Saving Face: Key Takeaways From Zuckerberg’s ‘New Yorker’ Profile

September 11th, 2018 by

The New Yorker has published a 14,000-word profile on Facebook founder/CEO Mark Zuckerberg. While regulation continues to be proposed as the umbrella solution to several of Facebook’s problems this year, here are a few takeaways from the story on what Zuckerberg thinks about external regulation—and what efforts the platform is taking to regulate itself.


The Power of a Letter: IHOP’s Brief Rebrand Kept Conversation Cooking

September 11th, 2018 by

It was a quick switch. IHOP, a household name, became IHOb. Not long after, the ubiquitous pancake house went back to its roots. It was stunt perhaps worth replicating, because a few months later, people are… Continued

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Trashy Thoughts for Clear-Minded Communicators

September 11th, 2018 by

Every day we throw something out, tossing it into the garbage or recycling bin without much thought. At home, we cart the trash can up to the curb (or have our kids do it) and go on with our lives. Meanwhile, back at the office, we are letting a lot of work garbage pile up. We hold onto projects, ideas and missions that are starting to stink up the place. Either we feel we can’t toss them out or we just don’t think about the notion that some ideas expire, that products or campaigns need to be sun-setted. So, what garbage do you need to clear out?