Latest Posts

Pandemic’s Fast-Moving News Cycle Prompts Constant Monitoring

August 7th, 2020 by

PR pros know it’s a best practice to constantly monitor social and traditional media during a PR crisis. With the pandemic producing a flood of constantly changing news, communicators are wise to monitor constantly. Quick-changing stories this week seem to provide examples of the importance of 24/7 vigilance.

Covid School

Schools Work to Create Clear Communications Plans for Return

August 7th, 2020 by

There is tremendous uncertainty about the upcoming school year as the novel coronavirus continues to ravage the country. As a result, stakeholders will depend on clear, decisive communication in an attempt to calm concerns. Unfortunately, not every school district has a trained communication professional on staff. We asked an experienced education communicator about best practices.

diverse business

Building Brand Standards Through the Language of Creativity

August 6th, 2020 by

When we build a company without brand standards, the result can sound like a person speaking a language we can’t understand.  Unfortunately, neither can customers.  Building standards is akin to creating a language that explains our brand. Unfortunately, sometimes we make this relatively simple process too difficult. A quartet of veteran communicators and marketers break down branding into small segments.

Voting Rights Act

Paying Respect to Significant Dates in History: Voting Rights Act and Hiroshima

August 6th, 2020 by

Today marks an important date for not one, but two points in history. It is the 55th anniversary of former United States President Lyndon B. Johnson signed the Voting Rights Act, as well as 75 years since an atomic bomb dropped on Hiroshima. Both of these occurrences provoke conversation as well as thoughtfulness in regards to historical context.

Social Shake-Up

#SSU2020 Speaker Q&A: Ashley Sasnett on Career Paths in Social Media

August 6th, 2020 by

Today, we’re getting inside the head of Ashley Sasnett, digital strategist, digital strategy and web experiences at Equifax, who will be speaking on career paths in social media. For a deep dive into social media content creation, strategy and measurement, register today for The Social Shake-Up, which will take place Sept. 22-23 (workshops) and Sept. 29-Oct. 1 (sessions and keynotes).

Social Media Communication Around Isaias Offers Vital Information

August 5th, 2020 by

Everybody likes to take shots at government and social media. They’re easy targets at the moment. Still, when Hurricane Isaias headed toward the US east coast this weekend, government departments took to social to provide top-notch emergency information. We take a look at a few examples.

‘Mr. President, How About an Interview?’ PR Pros Advise the White House

August 5th, 2020 by

It’s the White House calling. Your expertise in strategic communication is needed. They want you to rush over right away. The question on the table is one you’ve handled many times before with CEOs and other C-suite members: What do you advise when the CEO’s 1:1 interviews are a disaster? Should the CEO continue to do interviews?

press release

How to Get Better Quotes for Press Releases

August 4th, 2020 by

Unfortunately not every organization can boast of a true wordsmith. And that is where public relations professionals can really lend a hand. With so much content infiltrating journalists’ inboxes it can be difficult to create a memorable press release. Including an unforgettable quote can stop readers in their tracks, encouraging them to take a closer look at the story. 

Brands That Helped During the Pandemic Earn Consumers’ Trust

August 4th, 2020 by

More than a few PR pros theorized that consumers would remember brands’ performance during the pandemic. The newest edition of the Axios-Harris Poll 100 confirms that theory. Grocery chains and pharmacies, among others, earned plaudits from consumers for being able to deliver on their brand promises during the first months of the pandemic.

Mets Cespedes Opts Out

Communications Mystery: The Mets and the Missing Baseball Player

August 3rd, 2020 by

Like a Nancy Drew page-turner, Sunday’s mystery of the vanishing baseball player took a shoddy communication road not many PR pros would care to ease on down. Yoenis Céspedes, an outfielder and DH for the New York Mets, chose to opt out of the rest of the 2020 Major League Baseball season. But before that acknowledgement, the Mets issued a statement suggesting the blockbuster player was missing.