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How Not to Apologize Like Donald Sterling

May 13th, 2014 by

By deflecting blame, calling out Magic Johnson and making a spectacle of himself by weeping at times, Sterling did nothing to help rebuild his reputation.

5 Social Media Tips To Avoid Twitter’s Dreaded Mute Button

May 13th, 2014 by

Getting weary from those folks you follow on Twitter who are constantly reminding you of what they just eat, who they saw and what they’re about to do? Take a deep breath. Twitter on Monday rolled out a muting feature, which keeps you from seeing any Twitter activity from the person you just muted.

3 PR Tips on How to Enhance Your Media Training

May 12th, 2014 by

It’s one area of communications that requires a delicate touch: sitting down with C-level executives for some hands-on media training.

NFL Faces Social Media Problems after Michael Sam Draft Pick

May 12th, 2014 by

Ahead of the draft, it seemed almost inevitable that following his probable selection someone, somewhere would end up in crisis and apology mode for comments made regarding Michael Sam’s sexuality.

Break Down the Silos and Connect the Dots

May 12th, 2014 by

Today’s communicators need to practice a kind of integrated leadership that allows us to collaborate with others and see the connection points in everyone’s role.

Case Study: ‘Nightclub Series’ Gives Zumba a Brand New Beat

May 12th, 2014 by

With their dance floors and built-in sound systems, nightclubs would seem to be a natural extension for the Zumba brand.

Nurturing Reputation

May 12th, 2014 by

Communicators know that building a solid corporate reputation could take years—and vanish overnight if the company slips up. That’s why it’s so important for PR pros to play long ball.

How To Rebuild a City’s Image

May 12th, 2014 by

PR played a critical role in convincing visitors to return to the Big Easy despite intense negative media attention.

How to Listen for the ‘Digital Echo’

May 12th, 2014 by

The lines continue to blur between news delivered through traditional channels and through social networking. While many people are now getting news from social media, much of that news is shared from traditional media sources.

Critical PR Issues Debated at Counselors Academy Event

May 12th, 2014 by

The Counselors Academy spring meeting, held last week in Key West, Fla., hit on all the major issues impacting business communications. But two themes resonated throughout the program: measurement and brand impact.