Reputation

Arch Manning, University of Texas at Austin quarterback in a press conference.

PR Roundup: Arch Manning’s Vanishing Apology, the Sheeran-Macklemore-Kraft Fallout and Why Reputation Is Worth $1.2 Billion

September 17th, 2026 by

PR roundup covers Arch Manning’s AI video moment and subsequent apology, why the Macklemore-Sheeran-Kraft dispute shows that neutrality is hard to claim and new research that finally puts a dollar figure on what a strong reputation is actually worth.

Buffalo Bills logo in red with a Canada leaf graphic

The Smartest Decision in Sports: How the Buffalo Bills Kept Canada in the Fold

September 16th, 2026 by

In a break from tradition, the Buffalo Bills have asked the Toronto-based band Barenaked Ladies to perform “O Canada,” prior to the singing of “The Star-Spangled Banner.”

Lake Ontario on a MapQuest map

PR Roundup: MapQuest’s Unlikely Comeback, USPS Navigates a Public Information Crisis, and New Research Says Corporate Credibility Is at a Breaking Point

September 3rd, 2026 by

PR roundup covers how MapQuest won a map-naming controversy, what the USPS mail-in voting statement reveals about communicating clearly in chaos, and new research shows corporate credibility eroding fastest among the educated, affluent audiences.

AI Data Centers Must Go Beyond Sustainability Claims to Win Back Their License to Operate

September 2nd, 2026 by

The media narrative around artificial intelligence (AI) and data centers has shifted dramatically. The next phase of data center communications begins with asking people to trust that these facilities are more efficient or sustainable.

Everything you need to get your AI squeaky clean. Shot of cleaning products on the floor at home.

AI Promised Efficiency. Now Communicators Have to Clean Up the Mess.

August 31st, 2026 by

The AI correction phase is a moment for communicators, but only if the industry stops treating it like a siloed IT initiative happening somewhere else in the building.

Lovesac store in a mall displaying couches

PR Roundup: Lovesac Learns a Viral Lesson, a Billionaire’s AI Op-Ed Sparks a Bigger Debate, and Consumers Are Spending Smarter

August 27th, 2026 by

PR roundup covers Lovesac’s viral complaint response, why a billionaire’s AI-written WSJ op-ed is raising questions and what new consumer data says about how Americans are spending—and what they expect from brands.

5 Questions With Jon Arons, Communications and Community Relations Manager at Giant title screen

Five Questions With Jon Arons: What a Year of Food Recalls Has Taught Giant Food About Crisis Communications and Community

August 26th, 2026 by

From food recalls to brand health scores, Jon Arons, Communications and Community Relations Manager at Giant Foods, makes the case that trust isn’t built in a crisis—it’s built long before one ever arrives.

A Buc‑ee’s roadside convenience superstore displays its signature beaver‑mascot logo and bold red lettering on a light‑colored façade along a Texas travel corridor, reflecting the chain’s oversized retail footprint and its role in regional highway culture. Houston, TX

PR Roundup: Buc-ee’s Trademark Trouble, DuckDuckGo’s Brilliant Non-Product and a Data Wake-Up Call for Communicators

August 6th, 2026 by

This week in PR: Buc-ee’s trademark enforcement sparks national backlash, DuckDuckGo sells out with a privacy stunt, and Cision reveals why more data isn’t always better for brands.

PRNEWS Announces 2026 People of the Year

August 6th, 2026 by

PRNEWS announced its 2026 People of the Year honorees—an accomplished group of leaders, innovators and rising talent redefining the future of PR and communications.

AI generated misinformation news online or important breaking news concept on daily digital tablet computer

Meow Wolf’s Former VP of Comms: AI Is Telling Your Story. Is It Getting It Right?

August 3rd, 2026 by

Communications teams already have the skills to manage how AI machines answer the questions. Use them now, or spend years explaining an answer you had no hand in shaping.