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Twitter Do’s and Don’ts

May 18th, 2009 by

Do: • Post links and re-tweet information that relates to, parallels or complements your brand. • Add value to others’ Twitter experiences. • Be clear about the action you want people to take. • Talk… Continued

Go Forth & Tweet: Best-in-Class Twitter Strategies for PR Execs

May 18th, 2009 by

If you are still looking for a reason to join Twitter, then you’ve already missed the boat. With an estimated 5 million users (and growing), nearly $60 million in secured funding and interest from big-time… Continued

Quick Study: Reputation Paramount in a Recession; Green Products Rule; Online Content Skyrockets; Most-Trusted Sources

May 11th, 2009 by

â–¶ In Recession, Protect Your Reputation: The Reputation Institute (RI) has released the results of its 2009 U.S. Reputation Pulse study, which ranks 153 companies in the categories of products/services, innovation, governance, workplace, citizenship, leadership… Continued

How To…Assess & Respond to Negative Blog Posts

May 11th, 2009 by

According to a research report released by scholars at the Society for New Communications Research, the University of Massachusetts, Dartmouth and Financial Insite Inc., Fortune 500 companies are further along in their adoption of public-facing… Continued

Engage Employees to Maximize the Impact of Your Corporate Messaging

May 11th, 2009 by

Advertising, public relations and Web marketing are tactics that virtually every organization uses to reach their customers and prospects. Companies ultimately spend whatever it takes to develop strategic branding messages that will click with their… Continued

Sample Enterprise Community Metrics

May 11th, 2009 by

Financial Metrics: Revenue generated (direct and indirect, i.e. client retention or pass-through revenue gained through bundled services) minus operational costs. Operational Metrics: Fully burdened costs of community operations including technology, development, content acquisition and staffing.… Continued

Enterprise Communities: Adding Value via b2b Social Networks

May 11th, 2009 by

When somebody uses the term “social network,” what is the first thing that comes to mind? Chances are, Facebook, MySpace or LinkedIn will be your go-to word association. These established online communities offer substantial benefits… Continued

The Click Factor: New Media Landscape Gives Spokespeople More Control Over Messaging

May 11th, 2009 by

When was the last time you read an article online without at least one URL to click on for more information about the topic? For that matter, doesn’t almost every TV or radio news program… Continued

Media Relations 2.0: Bridging PR and Journalism

May 4th, 2009 by

As the newsstand shrinks, communications professionals are making more room for themselves in the expanding domain of digital media. But this historic shift in the delivery of news content has also challenged PR practitioners—especially those… Continued

Quick Study: CFOs Gauge the State of Their Orgs; Consumers Rely on Tech; Twitterers Want Info; Nonprofits Logging Online

May 4th, 2009 by

â–¶ Fortune Favors the Bold: A recent survey of CFOs at Fortune 1000 companies, conducted by DiMassimo Goldstein (DIGO), offers insight into topics ranging from marketing budgets and expenditures to social media use. Among the… Continued