November is PR and Communications Measurement Month. There’s plenty to celebrate about measurement. More communicators are measuring as they seek to meet the C-suite’s demand for data. On the other hand, many PR pros are measuring ineffectively, highlighting vanity metrics. It appears that colleges and graduate PR programs are largely ignoring measurement. And there are still a few remaining PR pros who steadfastly refuse to measure.
Latest Posts
Let’s Do More and Other ‘Impressions’ of Measurement Month 2019
November 14th, 2019 by Seth ArensteinCrisis Prep: 7 Essential Features for a Fool-Proof Crisis Plan
November 13th, 2019 by Hayley JenningsNo one needs to tell a communications team twice that if “you fail to plan, you plan to fail.” Creating a strategy which not only allows for a defensive response when something hits, but an anticipatory plan of possible situations, provides an offense your organization can depend on. Join PRNEWS on Dec. 10 for a crisis webinar: “Why a Strong Defense is the Best Offense.”
What #BoycottUber Says About Investor Relations
November 13th, 2019 by Justin JoffeLast week, Uber reported $1 billion in losses, despite its third-quarter results beating estimates. This week, an angry social media mob reacted to Khosrowshahi’s comments by keeping the #BoycottUber hashtag trending all of Monday, dragging out many of the company’s skeletons in the process. For PR pros, the latest round of calls to #BoycottUber also contains many lessons around what constitutes good, and bad, investor relations. Here’s what we learned.
What to Say and What Not to Say During an Interview for a PR Job
November 12th, 2019 by Arthur Solomon“If you want loyalty while working at a PR agency, bring your dog to the office.” That’s the advice of veteran PR pro Arthur Solomon. In addition to his words of wisdom about loyalty in PR, or the lack thereof, he offers advice about what to say and things to avoid when you’re in job-hunting mode. And you should be job hunting pretty much all the time, he says. Hey, that dog could really come in handy.
What’s Getting in the Way of Solid Digital Media Relations?
November 12th, 2019 by Julia Angelen JoyWhile some communicators have the benefit of focusing solely on social, the majority of us must take a marcomm approach for our organizations, merging public relations with social media management. For those of you tasked with media relations on top of social, I’ve got a major grievance with the online media relations world to air: the current state of pitching is infuriating. Online communicators need to break the cycle of bad pitching practices and start giving media relations the strategic attention it deserves.
Real-Life Experience is the New PR
November 11th, 2019 by Nicole SchumanMessages now flood our digital channels, and these messages are usually drawn from experience. Morning Consult released a new survey on influencer marketing that found 61 percent of participants are likely to support and talk about brands they love, without—get this—being paid. Without any brand prodding or pushing, consumers have become a public relations channel for companies. And hopefully, most of what they are saying is good news.
Lessons from the Front Lines: Public Affairs and the Military
November 11th, 2019 by Robert HastingsImagine practicing PR when your organization’s business objective is protecting democracy and defending millions of lives. Veterans Day affords us a moment to reflect on the 4,000 men and women who make up the U.S. military’s public affairs team. Many of us might be surprised to discover how some of the work they carry out is similar to what we as strategic communicators do every day.
Some Key Crisis Lessons From PRNEWS 2019 Summit
November 8th, 2019 by Justin JoffeWe can’t wait for our 2020 Crisis and Measurement Summit, taking place February 25-26 at Miami’s Downtown Hilton. Sure, maybe part of that has to do with the idea of flying down south for the winter. But moreover, we were thrilled to see such a turnout at this past February’s inaugural crisis summit—a sellout crowd that flocked to Miami Beach for two days of real talk about every stage in crisis prep and recovery. Ahead of this year’s summit, let’s look back on a few takeaways that changed the way we, and our audience, think about measuring, communicating, and staffing around a crisis.
9 Tips for High-Quality Audience Engagement
November 7th, 2019 by Lucy KaplanThe word “engagement” gets thrown around so often, it’s become nearly meaningless in the social media world. And, while most buzzwords come and go, real engagement is a long-term play. If you’re not seeing a lot of engagement from your Facebook posts, tweets or product pictures on Instagram, you may want to take another look at your long-term strategy. True audience engagement isn’t easy, and it takes a long time to see results.
PR Lessons from G/O Media’s Fallout with Deadspin Staff
November 7th, 2019 by Dave DykesWe’re guessing the sudden and untimely death of Deadspin (no pun intended) as a purveyor of no-holds-barred sports and social commentary will provide a case study for business students in what not to do with a successful endeavor. This post, from PR pro Dave Dykes and PRNEWS staffer Nicole Schuman, argues that the incident also offers a bevy of PR lessons.