Only 29% of companies are focusing on emotional engagement (love and admiration, for example) with customers.
Archive: March 2013
PR Meltdown for Matt Lauer Heats Up
March 29th, 2013 by Matthew SchwartzIn the aftermath of the Ann Curry debacle, Lauer let the media define him and, as a result, lost his perch atop the Peacock Network. Now his job seems to be in jeopardy.
The Nature Conservancy Hits Motherlode With Facebook Treasure Hunt Contest
March 29th, 2013 by Scott Van CampThe Nature Conservancy’s Trevor Martin, set to speak at PR News’ Big Three Digital PR Conference on April 18 in NYC, talks social media contests, mobile PR and more.
4 Lessons PR Pros Can Glean from Justin Timberlake’s Media Mash-Up
March 29th, 2013 by Bill MiltenbergTimberlake’s new album The 20/20 Experience sold 980,000 copies in its first week, in part thanks to these four ways he stoked the public.
Editor’s Pick: Video of the Week 3/28
March 28th, 2013 by Bill MiltenbergNBC’s “Smash,” which revolves around a fictional New York theater community and the creation of a new Broadway musical, offers this, er, bouncy take on public relations.
Brands Channel Social Media To Support a Cause
March 28th, 2013 by Bill MiltenbergAs arguments regarding the Defense of Marriage Act (DOMA) dominated the news cycles this week, several brands immediately took to social channels to chime in on the issue and give a boost to their brands in the process.
5 Tips for How to Improve Corporate Culture (Compliments of Zappos)
March 28th, 2013 by Matthew SchwartzRecent article on Zappos’ corporate culture provides a few key steps on how to enhance employee relations.
PR and the Airline ‘Fat Tax’: Endless Possibilties
March 27th, 2013 by Scott Van CampRecently, Dr. Bharat P. Bhatta of Sogn og Fjordane University College in Norway, laid out a modest proposal in the Journal of Review and Pricing Management: Airlines should charge overweight passengers more for their plane tickets than thin passengers….
3 Tips for PR Pros to Stay On Wikipedia’s Good Side
March 27th, 2013 by Scott Van CampAfter a BP communications exec altered the oil company’s Wikipedia page, there could be policy changes involving PR at the online encyclopedia.
Infographic: Most Overused Words in Press Releases
March 27th, 2013 by Bill MiltenbergUsing a sample of 5000 press releases from 2012, Shift Communications found the most commonly used words in PR.