Care Providers
This section provides salary information for key management and contributor positions within the local hospital-dominated provider environment with limited assumption of risk and limited integration of the care continuum. The results are based on responses from 561 care providers, encompassing more than 42,500 employees.
Key
Salary information provided in this survey is based on the following key factors:
Base Salary Averages: represented in the 1000s
Salary Employee Weighted: Base salary reported by all organizations, current as of April 1, 1997. Statistics are based on the average of individual salary rates for each employee.
Total Cash Compensation-Receivers: Base salary plus reported incentive for all incumbents receiving an incentive payment.
Consolidation/Managed Competition: Shakeout of marginal players -- fewer HMOs/insurers in each market.
Unstructured/Loose Framework: Dominated by major indemnity insurers. Few provider systems -- beginning formation of provider networks.
Northeast: Maine, Connecticut, Delaware, District of Columbia, Maine, Maryland, Massachusetts, New Hampshire, New Jersey, New York, Pennsylvania, Rhode Island and Vermont.
Southeast: Alabama, Florida, Georgia, Kentucky, Mississippi, North Carolina, South Carolina, Tennessee, Virginia and West Virginia.
North Central: Illinois, Indiana, Iowa, Kansas, Michigan, Minnesota, Missouri, Montana, Nebraska, North Dakota, Ohio, South Dakota, Wisconsin and Wyoming.
South Central: Arizona, Arkansas, Colorado, Louisiana, New Mexico, Oklahoma, Texas and Utah.
West Coast: Alaska, California, Hawaii, Idaho, Nevada, Oregon an Washington.
Head Of Hospital Marketing/Pr
This person plans, directs and implements strategies and services related to maintaining or improving positive community and media relations and improving market share. This position typically reports to the president/CEO or the EVP/CEO.
| (in thousands) | |
| Salary-Employee Weighted | $68.7 |
| Total Cash Compensation-Receivers | $98.3 |
| # Employees supervised | 7 |
| Region in U.S. (Average Base Salary) | |
| Northeast | $72.5 |
| Southeast | $69.4 |
| North Central | $60.5 |
| South Central | $74.0 |
| West Coast | N/A |
| Total Net Revenue | |
| Less than $50 million | $50.2 |
| $50 - $200 million. | $66.0 |
| $200 million or more | $80.0 |
| For Profit/Not-For-Profit Organizations | |
| Less than $100 million net revenue | $60.7 |
| $100 million or more net revenue | $74.9 |
| Religious Organizations (avg.) | $74.3 |
| Less than $100 million net revenue | $64.1 |
| $100 million or more net revenue | $83.0 |
| Secular Organizations (avg.) | $68.4 |
| Less than $100 million net revenue | $58.0 |
| $100 million or more net revenue | $74.0 |
| Teaching Organizations (avg.) | $73.9 |
| Less than $200 million net revenue | $68.9 |
| $200 million or more net revenue | $72.8 |
| Non-Teaching Organizations (avg.) | $65.5 |
| Less than $100 million net revenue | $54.5 |
| $100 million or more net revenue | $84.8 |
| Free-Standing Organizations (avg.) | $65.6 |
| Less than $150 million net revenue | $58.2 |
| $150 million or more net revenue | $75.6 |
| System-Owned Organizations (avg.) | $74.4 |
| Less than $150 million net revenue | $60.6 |
| $150 million or more net revenue | $82.1 |
| Unstructured/Loose Framework (avg.) | $69.1 |
| Less than $100 million net revenue | $52.8 |
| $100 million or more net revenue | $79.4 |
| Consolidation/Managed Comp. (avg.) | $75.8 |
| Less than $100 million net revenue | $64.6 |
| $100 million or more net revenue | $80.3 |
Head of Planning
This person is responsible for coordinating, developing and maintaining the institutional planning process including the preparation of short-range and long-range strategic plans. This position also presents recommendations to administration, assists departments in developing programs and plans/methodologies for developing planning evaluation systems and may represent the organization to external regulatory agencies.
| (in thousands) | |
| Salary-Employee Weighted | $90.7 |
| Total Cash Compensation-Receivers | $92.8 |
| # Employees Supervised | 4 |
| Region in U.S. (Average Base Salary) | |
| Northeast | $90.8 |
| Southeast | $84.6 |
| North Central | $88.0 |
| South Central | $104.5 |
| West Coast | N/A |
| Total Net Revenue | |
| Less than $50 million | N/A |
| $50 - $200 million. | $84.9 |
| $200 million or more | $97.2 |
| For Profit /Not-For-Profit Organizations | |
| Less than $100 million net revenue | $109.1 |
| $100 million or more net revenue | $94.4 |
| Religious Organizations (avg.) | $89.1 |
| Less than $100 million net revenue | N/A |
| $100 million or more net revenue | $83.7 |
| Secular Organizations (avg.) | $94.3 |
| Less than $100 million net revenue | N/A |
| $100 million or more net revenue | $96.0 |
| Teaching Organizations (avg.) | $95.8 |
| Less than $200 million net revenue | $98.6 |
| $200 million or more net revenue | $96.8 |
| Non-Teaching Organizations (avg.) | $87.5 |
| Less than $100 million net revenue | N/A |
| $100 million or more net revenue | $85.0 |
| Free-Standing Organizations (avg.) | $93.1 |
| Less than $150 million net revenue | $96.4 |
| $150 million or more net revenue | $97.5 |
| System-Owned Organizations (avg.) | $92.6 |
| Less than $150 million net revenue | N/A |
| $150 million or more net revenue | $93.2 |
| Unstructured/Loose Framework (avg.) | $96.5 |
| Less than $100 million net revenue | N/A |
| $100 million or more net revenue | $96.5 |
| Consolidation/Managed Comp. (avg.) | $93.5 |
| Less than $100 million net revenue | N/A |
| $100 million or more net revenue | $85.9 |
Head of Patient Relations
This person plans, organizes and directs the provider organization's efforts to monitor and ensure patient satisfaction with the services provided. This person also identifies and resolves patient and family member concerns and problems regarding services and staff; represents the organization to patients, families and visitors and maintains cooperative working relationships with other departments to respond quickly to patient complaints.
| (in thousands) | |
| Salary-Employee Weighted | $53.5 |
| Total Cash Compensation-Receivers | 53.9 |
| # Employees Supervised | 4 |
| Region in U.S. (Average Base Salary) | |
| Northeast | $51.4 |
| Southeast | $45.9 |
| North Central | $48.9 |
| South Central | $61.5 |
| West Coast | $68.8 |
| Total Net Revenue | |
| Less than $50 million | $36.0 |
| $50 - $200 million. | $43.4 |
| $200 million or more | $62.3 |
| For Profit/Not-For-Profit Organizations | |
| Less than $100 million net revenue | $39.7 |
| $100 million or more net revenue | $59.3 |
| Religious Organizations (avg.) | $57.6 |
| Less than $100 million net revenue | $43.6 |
| $100 million or more net revenue | $64.7 |
| Secular Organizations (avg.) | $52.7 |
| Less than $100 million net revenue | $36.8 |
| $100 million or more net revenue | $56.9 |
| Teaching Organizations (avg.) | $56.8 |
| Less than $200 million net revenue | $44.2 |
| $200 million or more net revenue | $61.6 |
| Non-Teaching Organizations (avg.) | $50.2 |
| Less than $100 million net revenue | $38.3 |
| $100 million or more net revenue | $60.5 |
| Free-Standing Organizations (avg.) | $49.4 |
| Less than $150 million net revenue | $39.5 |
| $150 million or more net revenue | $58.1 |
| System-Owned Organizations (avg.) | $57.1 |
| Less than $150 million net revenue | $47.1 |
| $150 million or more net revenue | $59.3 |
| Unstructured/Loose Framework (avg.) | $52.4 |
| Less than $100 million net revenue | $36.5 |
| $100 million or more net revenue | $70.1 |
| Consolidation/Managed Comp. (avg.) | $53.9 |
| Less than $100 million net revenue | $44.2 |
| $100 million or more net revenue | $54.2 |
Head of Development/Foundation
This person is responsible for obtaining new revenue funds for the organization through the acquisition of gifts, donations and grants. Additionally, this person acts as a liaison with various outside agencies and organizations in order to raise funds for the provider organization.
| (in thousands) | |
| Salary - Employee Weighted | $78.6 |
| Total Cash Compensation-Receivers | $85.4 |
| # of Employees Supervised | 6 |
Head of Total Quality Management
This person is responsible for the effective implementations of total quality programs, developing total quality improvement projects and establishing quality improvement teams. This person also audits the organization's programs and policies to ensure that physician, patient and customer needs are effectively addressed.
| (in thousands) | |
| Salary - Employee Weighted. | $73.5 |
| Total Cash Compensation-Receivers | $84.3 |
| # of Employees Supervised | 20 |
President/Chief Executive Officer I
Top management position in a stand-alone (non-system) hospital, reports to the board of directors.
| (in thousands) | |
| Salary - Employee Weighted. | $214.2 |
| Total Cash Compensation-Receivers | $253.1 |
| # of Employees Supervised | 1,763 |
President/Chief Executive Officer II
Top management position in a system-owned or operated hospital, may report to system senior management or the hospital's board of directors.
| (in thousands) | |
| Salary - Employee Weighted | $214.1 |
| Total Cash Compensation-Receivers | $243.8 |
| # of Employees Supervised | 1,000 |