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5 Tools to Measure (and Manage) Reputation in Complex Environment

January 27th, 2014 by

The prevalence of online communication channels have made it more complicated to measure the reputation of companies, while at the same time making reputational smears easier to commit.

Richard Sherman and the Danger of Misinterpretation in Communications

January 26th, 2014 by

You know how athletes celebrate by jumping in the air and banging into each other? Or develop ritual dances and other showboat-y gestures? This is especially true in football. I noticed in the Seahawks-49ers game… Continued

Richard Sherman and the Danger of Misinterpretation in Communications

January 26th, 2014 by

You know how athletes celebrate by jumping in the air and banging into each other? Or develop ritual dances and other showboat-y gestures? This is especially true in football. I noticed in the Seahawks-49ers game a week ago how when the Seahawks scored, they eschewed the dances. They just shook hands. I thought that was […]

Your Client Won a Grammy. Now What? (Lessons for PR Pros to the Stars and Everyone Else, Too)

January 24th, 2014 by

The real work starts for communications professionals before the event, planning acceptance speeches and organizing press conferences.

You’re a Storyteller First, But Never Forget Your Agency is a Business

January 24th, 2014 by

In all the day-to-day madness of serving clients and shaping content, don’t forget that you have a bottom line that must be met if you want to stay in business.

Courtney Love’s Landmark ‘Twibel’ Case and the Potential Impact on Social Media Policy

January 23rd, 2014 by

Courtney Love made history Wednesday as the first person to go to trial to defend herself against charges of libel on social media—an act known as “Twibel.”

LinkedIn Wants it to be Easier for You (and Your Non-Profit) to Change the World

January 22nd, 2014 by

This week, LinkedIn added a “volunteer marketplace” where users can search for philanthropic opportunities in their communities.

Make Sure Newsjacking the Super Bowl Doesn’t Turn Into a PR Fumble

January 21st, 2014 by

Super Bowl XLVIII is now set, with the Denver Broncos pitted against the Seattle Seahawks. But brand managers and PR pros have been scrambling for weeks if not months to come up with the most effective way(s) to align their message with the big game. Indeed, throughout the next 10 days or so, expect to […]

The Letter: An Old-School Communications Format That Still Works

January 21st, 2014 by

In an age of sound bites, acronyms and 140-character messages, the long form letter is still a great way to communicate ideas.

5 Things to Do When You’re in San Francisco for the Digital PR Summit

January 21st, 2014 by

So why is San Francisco, in particular, on the brain now instead of say, the Côte d’Azur? Because PR News is headed to San Francisco for its Feb. 4 Writing Boot Camp and Feb. 5 Digital PR Summit, and I’m getting hungry