A new PR News/BurrellesLuce social media management and measurement survey also finds that metrics for social networks are lacking.
Measurement
PR News/BurrellesLuce Survey: Staffing Constraints Limit Social Media Measurement
October 11th, 2010 by PRNEWSTranslate Word of Mouth With Social Media Monitoring Tools
September 10th, 2010 by Idil CakimA comprehensive measurement plan should consist of three parts—gauging the audience’s reactions to a brand before, during and after a campaign.
Done Right, a Crisis Postmortem Can Reanimate an Organization
August 30th, 2010 by PRNEWSWith all the talk about how companies act during a particular crisis, what happens after the fact? Companies post-crisis should review their actions and measure their impact to discover valuable lessons.
An Effective Research RFP Equals Better $ Value
August 16th, 2010 by FRANK OVAITTWhen communications professionals understand how to think about their own research needs and specify useful parameters, they’re far more likely to get real value for their research dollars. Here are tips for creating an effective RFP.
For Best Brand-Building Results, Listen Up!
August 2nd, 2010 by Sam FordIf done correctly, brands can use active listening online to identify relevant audiences and understand the best approaches to reach them.
Deep Knowledge of Customers Drives Today’s Engagement Tactics
July 26th, 2010 by PRNEWSWhile a set definition of "engagement" continues to elude the experts, some organizations are getting a handle on often complex engagement processes and metrics.
Online Users Start to Focus on Reputation Management
June 8th, 2010 by PRNEWSNot just a practice for PR execs, reputation management has now become a defining feature of online life for many individual Internet users, especially young adults.
Competitive Analysis: Setting Your Organization Apart From the Rest
May 31st, 2010 by PRNEWSTracking the competition isn’t just useful as a standalone benchmark metric—it’s critical in the creation of an effective PR plan.
Measurement, Social Media Biggest Public Affairs Hurdles
May 24th, 2010 by PRNEWSPR News and Mike Smith Public Affairs surveyed nearly 400 public affairs executives, finding that the ability to measure efforts and keeping up with social media and emerging technologies are their biggest challenges.
Twitter Watch: Fortune 50’s Twitter Presence
May 17th, 2010 by PRNEWSPR News tracks the Twitter presence of the top-earning Fortune 50 companies.