Measurement

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Seven Questions to Ask as You Plan for the New Year

December 1st, 2021 by

It may be too late to change 2021 results, but you can approach New Year planning by asking executives, team members and yourself some important questions, according to columnist Mark Weiner.

40% of PR Pros are Measuring More Post-COVID, Yet 70% Still Battle Measurement Roadblocks

November 1st, 2021 by

In some ways, this year’s global observance of Communication Measurement Month should be a bigger celebration than normal. After all, considering the nearly two-year-old pandemic, any excuse for celebration is welcome. On the other hand, there are reasons not to celebrate. We surveyed the industry to find out their sentiments.

Next Big Thing: Non-Financial Factors will Link PR, Reputation & Share Price

November 1st, 2021 by

What’s the next big thing for communications research and evaluation? It’s a good question to ponder as we celebrate Measurement Month.

How to Get the Most from Your Research and Evaluation Investment

October 1st, 2021 by

Every autumn, the dualities of research and evaluation emerge: we rely on data and analysis providers to help evaluate our year-to-date performance and depend on their data to inform communication decisions. Simultaneously, and perhaps ironically, as we look to analytics providers to inform our performance evaluation, we evaluate them as the annual renewal approaches.

Data Hurts: A Better Way to Measure, Analyze and Evaluate PR

August 1st, 2021 by

Interest in PR measurement, research and evaluation have never been greater, for two main reasons: low-cost SaaS platforms put media analysis within reach of even the smallest organizations; and C-suites demand PR be measured, just like every other part of the enterprise.

Communication Insight Pros Bring a Variety of Talents, Experiences to PR

July 1st, 2021 by

PR data, research and evaluation continue to flourish in agencies, non-profits and corporations large and small. To encourage those considering the field and inform hiring decisions, we spoke with seven corporate members of the Institute for Public Relations Measurement Commission.Each delivers research-based insight and guidance to communication colleagues.

A Conundrum: Don’t Delay Getting a Tool, But a Proper Purchase Takes Time

June 15th, 2021 by

Crisis pros know it’s important to have the right tools in their arsenal. A platform that can monitor traditional and social media is one of them.  Having  such data before,  during and after a crisis can be invaluable to crisis pros.    

As 2022 Budget Planning Beckons, Consider PR Tools’ Pros and Cons

June 1st, 2021 by

With so many software choices and cascades of data, the question changes from ‘Which platform(s) do I buy?’ to ‘How do I manage the tool(s) and interpret the data?’ Communicators eventually find themselves bumping up against the limitations of what technology alone can do. In response, tools are neglected and investment is wasted.

The Six-Step Philosophy Makes PR a Fact-Based, Successful Activity

May 5th, 2021 by

For those interested in approaching PR as a research-and-reality-informed process, there is a simple framework: ‘the Public Relations continuum.’ The six-step cycle drives continual improvement, versus objectives and against competitors, to provide opportunities for refinement with every rotation.

How to Gather Consumer Data in an Age of Privacy

April 16th, 2021 by

Companies and communicators require data to gain insight about consumers. In theory, the rise in online shopping during the pandemic should be a boon for data gathering. The reality is more complicated, especially as consumers rebel against ‘data stealing’ and Google, among others, is set to better protect browsing history. Still, there are options to gather data transparently and insights gained have never been more important.