In 2012, online reviews, retailers’ websites and friends and family all had big gains from 2010 as the top sources for buying information.
Stories by Scott Van Camp
Edelman Trust Barometer: Leaders Not to be Trusted
January 24th, 2013 by Scott Van CampThe latest Edelman trust study finds that fewer than one in five people believe a business or governmental leader is telling the truth.
Infographic: Analog Catalogs Had Big Influence on Holiday Shoppers
January 23rd, 2013 by Scott Van CampEven in 2012 paper catalogs influenced both in-store and online holiday retail purchases more than social media platforms.
Social Media Policies Under Government Fire
January 23rd, 2013 by Scott Van CampThe National Labor Relations Board is calling out brands like GM, Costco and Target for "unlawful" social media rules regarding employees.
Love Thyself, Love Thy Brand: Exploring Brand/Consumer Attachment
January 22nd, 2013 by Scott Van CampA Northwestern University experiment unveiled how critical editorial affects students’ opinions of two major brands: Facebook and Starbucks.
Public Sees Brands, Social Media as Conduits to Communities
January 22nd, 2013 by Scott Van CampA study by Havas Worldwide confirms a trend we’ve suspected all along: CSR is important to the public, so important that they believe businesses are just as responsible as governments for driving positive social change.
Facebook in 2013: Move Away From Number of ‘Likes’
January 22nd, 2013 by Scott Van CampKrisleigh Hoermann, who will present at PR News’ Digital PR Next Practices Summit on Feb. 27 in San Francisco, says it’s time to go deep with Facebook engagement.
With CSR in the Mainstream, Companies Look to Leverage Employee Volunteers
January 21st, 2013 by Scott Van CampWith social activism more popular than ever with the younger workforce, companies are turning to volunteerism to push their CSR agendas.
[Infographic] Can PR Pros Nudge Their CEOs Toward Sociability?
January 18th, 2013 by Scott Van CampCEOs get more comfortable in front of the camera, but are still skittish about jumping into social media, according to a new study by PR agency Weber Shandwick.
Public Confused With Social Monetization
January 16th, 2013 by Scott Van CampLarge numbers of adults don’t really understand how Facebook and Google make money.