When it comes to delivering a great customer experience, Publix and other grocery chains are tops, while TV and Internet service providers have room for improvement.
Stories by PRNEWS
Digital Media Radically Transforming Marcom Process
March 6th, 2012 by PRNEWSThe majority of new media executives are in tune with demands of the evolving marketplace and have transformed their marketing and communications operations accordingly.
Social Watch: Players Top the Tweet Chart During NBA All-Star Weekend
March 5th, 2012 by PRNEWSLeBron James, Kobe Bryant and Jeremy Lin dominated the Twitter-sphere during the NBA’s All-Star extravaganza.
Quick Study: Digital Media Radically Transforming Marcom Process; Sam’s Club, Publix Top-Rated in Customer Experience
March 5th, 2012 by PRNEWSâ–¶ Digital Media as a Change Agent: Almost three-quarters of brand owners are modifying their marketing and communications process in response to the demands posed by digital media, says a study by the Society of… Continued
Seven Things You Will Learn in This Week’s Issue of PR News
March 5th, 2012 by PRNEWS1. After rolling out Timeline for individuals in Sept. 2011, Facebook introduced the feature for brands in Feb. 2012. 2. Pinterest’s users are 80% female; of them, 25% earned a BA or higher. 3. Tweets… Continued
Americans Put Their Trust in Media—Some Outlets More Than Others
February 28th, 2012 by PRNEWSThe majority of Americans trust as many as seven different media outlets to deliver news fairly and accurately. Those standards, however, vary by outlet and by the readers’ political beliefs.
Of the Big Three Mobile Apps, Users Spend The Most Time on Facebook
February 27th, 2012 by PRNEWSMobile phone users spend about twice their time on Facebook compared to Twitter—and they also watch a lot of video.
Quick Study: Americans Put Their Trust in Media—Some Outlets More Than Others; Hispanics More Social Than Other Groups
February 27th, 2012 by PRNEWSâ–¶ Majority of Americans Trust the Media, Including Online Sites: No longer relegated to trusting the accuracy of their one daily newspaper or watching Walter Cronkite, today the public has a plethora of ways to… Continued
Seven Things You Will Learn in This Week’s Issue of PR News
February 27th, 2012 by PRNEWS1. Pinterest has attracted 10 million monthly visitors faster than any other Web site. 2. Nearly 80% of event planners using social media to promote their events, and another 14% plan to do so in… Continued
Apple Supplants Google as Brand With Best Reputation
February 24th, 2012 by PRNEWSApple beat out other major brands including Google, Amazon and Kraft in securing the highest reputation score in the Harris Interactive study’s history.