kids, eating, watermelon, #nationalwatermelonday

For National Watermelon Day, 3 Seeds of Brand-Relevant Content

August 3rd, 2017 by

This season, you’ll find your Trending tab awash in bizarre holidays like National Watermelon Day (Aug. 3), National Lazy Day (Aug. 10) and National I LOVE My Feet Day! (Aug. 17). We took a look at three brands in different verticals who saw high engagement around their #NationalWatermelonDay posts, and pinpointed how each contender entered the conversation in a relevant way.


Facebook to Prioritize Sites With Quick Load Time—10 Tips to Get Up to Speed

August 3rd, 2017 by

Facebook engineers Jiayi Wen and Shengbo Guo explained in a newsroom post Aug. 2 that an update to News Feed will soon show users more stories that will load quicker on mobile. This will take into account not only the speed of the site itself, but also the users’ network connection at the time they are browsing. Here are 10 tips from Facebook to ensure your site is up to speed.


Instagram Stories Celebrates a Year of Success—and the Decline of Snapchat

August 2nd, 2017 by

Instagram had cause to crow Aug. 2: It posted a celebratory blog for the one-year anniversary of Stories. Today it boasts 250 million daily users. A larger proof point for the success of Stories is how Snapchat is faring, and an auspicious date for Instagram coincided with a dismal one for Snap Inc.


Going Beyond Crisis Management: Social Listening Helps Brands Develop and Sell Products

August 1st, 2017 by

Despite what you might think, there were other things going on in the world recently besides the resignation of Anthony Scaramucci as White House communications chief. An example of this was a deal in the social listening space. That got us to thinking about the various ways social listening can help brands, beyond crisis communication and customer service.

audience, blocking, spam, friction

3 Causes of Audience Friction That Might Be Hurting Your Brand

July 31st, 2017 by

Pop-up ads, TV commercials, ad-blocker-blockers, sponsored posts: How many of these messages have annoyed you in the past day alone? Consumers are faced with interruptive marketing tactics at every turn, and the fierce resistance to this messaging bombardment is a common barrier for many brands—maybe even yours. In his book “Friction: Passion Brands in the Age of Disruption,” Jeff Rosenblum argues that it’s imperative for brands to escape such “Mad Men”-era aggressive marketing and find a new way to stand out, build loyalty and win evangelists.

facebook live

Do’s and Don’ts for Facebook Live Streaming

July 31st, 2017 by

It seems that nearly everything Mark Zuckerberg supports grows like a mushroom. Facebook Live is just one example. So why hasn’t your brand begun using it? Fear? Fear not, as Jamie Izaks provides several tips that will help ease your worries as you make an initial foray into Facebook Live streaming.


How to Create a Facebook Video Strategy

July 28th, 2017 by

It’s far from breaking news that video is dominating many aspects of the social media scene. Despite overwhelming statistics affirming this proposition, many brands have yet to embrace a Facebook video strategy. So, what can you do to grab eyeballs with video? Here are Facebook video strategies that, when combined, will propel your brand.


ACLU’s Rapid Video Response to Trump’s #Transban Tweet and ‘Anti-LGBT Day’

July 28th, 2017 by

In the 24 hours following statements made by President Trump and the Department of Justice that could endanger the civil rights of LGBT Americans, the ACLU rapidly established itself as the dominant counterpoint in the media narrative, and deployed successful calls to action from organizing rallies to soliciting followers’ questions and concerns, which were addressed by ACLU lawyers in a live stream that garnered thousands of views and shares.


IBM’s AdWords Advice: Don’t Compete Against Yourself

July 27th, 2017 by

When it comes to Google AdWords, there’s a lot of advice out there about how to get ahead of the competition in your bids for keywords that will capture your audience. But Zach Wallis, paid search strategist at IBM, would caution everyone working in this area to be mindful of another possibility: You could be competing against your own business.

jake from state farm

How State Farm Uses Social Listening to Humanize Its Brand

July 27th, 2017 by

Humanizing your brand online isn’t always easy, especially if you work in an industry that’s perceived as stuffy and stodgy. But State Farm Insurance is shattering those preconceived notions by using social listening to personalize their brand in unexpected ways. Here, Joe Strupek of State Farm Insurance, who will speak at the upcoming Digital and Marketing Show Oct. 17-19 in Miami, shared some best practices for using social listening on Twitter to delight and engage.