That stories of irate consumers turning to social media to gang-tackle brands have become so commonplace, it can only mean one thing: The time to recalibrate crisis management in a digital world is now. Companies… Continued
Archive: July 2009
Quick Study: Measurement Matters; Bloggers & PR Execs Learn to Work Together; Social-Media Savvy Nonprofits
July 13th, 2009 by PRNEWSâ–¶ Measurement an Integral Part of PR: According to a report released by Benchpoint for AMEC and the Institute for Public Relations (IPR), measurement isn’t called the Holy Grail of PR for nothing. The findings,… Continued
Twitter Stats Spell Marketing Magic
July 13th, 2009 by PRNEWSTwitter made its official debut in 2006, but it stormed the social media stage earlier this year to become one of cyberspace’s biggest stars. Since then, research findings have begun to paint a compelling picture… Continued
MEASURING EMPLOYEE RECOGNITION FOR MAXIMUM RESULTS
July 13th, 2009 by PRNEWSManagement teams often see employee recognition programs as an expense, and an unnecessary one at that. However, with the right approach—and a healthy does of measurement and ROI—these programs can become a solid investment in… Continued
Through the Looking Glass: Promoting HR-PR Integration via Internal Metrics
July 13th, 2009 by PRNEWSMeasurement has always been—and will always be—a pillar of PR and communications, but it is usually associated with quantifying the results of external-facing initiatives, especially those that are media relations-related. But, as organizational strength and… Continued
TECHNIQUES FOR STREAMLINING EMPLOYEE COMMUNICATIONS
July 13th, 2009 by PRNEWS1. Clear Line of Sight: • Alignment of job to vision and business strategy • Understanding of values and behaviors expected • Understanding of how actions impact the customer experience 2. Participation: • Opportunity to… Continued
Change Communications: Top 10 Priorities
July 13th, 2009 by PRNEWS1. Communicate from the very start. 2. Link to business strategy, vision, mission and values. 3. Align, engage and equip all levels of management, especially the frontline supervisors. 4. Develop consistent methods of communications and… Continued
For Better or for Worse: Employee Engagement, Recession-Style
July 13th, 2009 by PRNEWSInternal communications just might be the most multifaceted of all communications’ sub-functions. After all, it’s one part employee relations, one part HR/talent management, one part crisis communications, one part change management—and, thanks to the recession’s… Continued
Consumers Still Clueless about Green Technology
July 9th, 2009 by PRNEWSA new survey reveals that consumers not only feel guilty about their carbon footprint but they really don’t know a lot about green technology.
Best Practices for Creating an Effective Social Media Policy
July 9th, 2009 by PRNEWSFor some business leaders, the idea of a big change is upgrading the break-room coffeemaker from an old-school percolator to one that turns pods of ground coffee into steaming macchiatos. Imagine, then, how much anxiety… Continued