Archive:

In our ever-faster news cycle, hot-button topics dominate our media feeds, demanding our attention. The dilemma is knowing what to say and when—or whether silence is indeed golden.

Learn how CNN, the COVID emergency ending and social media times are impacting public relations this week.

Podcasts can be an effective way for executives to build credibility and trust with key stakeholders, argues our contributor.

How do you navigate being a public figure when AI poses a risk to pretty much everyone in the public eye?

As the award-winning TV show “Succession” closes out its final season, our contributor reflects on its representation of the communications industry.

PRNEWS took a look at some organizations learning from past mistakes (Oscars), and some practitioners currently dealing with personal crises in Uvalde.

The Newark water crisis, like its sister tragedy in Flint, Michigan, has proven to be an insurmountable PR challenge for local government. More than 100 of the 240 water samples derived from the city of Newark this year contained federally unacceptable levels of lead, leaving impacted occupants of the city panicked for clean water. As families grow thirstier for an explanation behind the chaos, they have started to believe legal action may be the only way to motivate local government. 

As part of an investigation into misinformation on the internet, a British parliamentary committee has just released internal Facebook emails and other company documents from 2012 through 2015. Released on Dec. 5, the documents were “originally sealed as evidence in a lawsuit brought against Facebook by Six4Three, an app developer,” according to the New York Times, and primarily focus on the company’s use of user data in conjunction with other partners.

On the morning of Nov. 30, Marriott announced that the data of approximately 500 million customers had been compromised by a breach of the Starwood Hotels database. Starwood became a subsidiary of Marriott when it was acquired by the hotel chain in 2016, and according to the statement on Marriott’s news site the breach has been an ongoing occurrence since 2014 but wasn’t detected until Sept. 8, 2018. The breach impacts guests who booked stays at Starwood properties on or before Sept. 10., and could be the second largest in history.

It’s unclear how accurate the NY Times’ account of how Facebook responded to two PR crises is; Facebook says it contains many inaccuracies. The Times says it stands behind its 5,600-word story that took more than one month to craft. As a case study for students and practitioners of PR, however, it’s loaded with important lessons.