Survey Notes Diversity Issues, Importance of Leaders in ‘Sticky’ Crises

While PR pros advise treating each crisis as unique, eschewing one-size-fits-all solutions, the pandemic presented something altogether different.

How do you characterize ‘the crisis of all crises and crises it spawns?’  What to call it? The imagination runs wild.

Dr. Bryan Reber and colleagues at University of Georgia (UGA) suggest the pandemic is a “sticky” crisis.

Sticky crises are severe, recurring and complex; they simultaneously result in a ripple effect of ancillary crises that influence individual organizations and entire industries.

They require near-immediate response and might compel crisis managers to explore and understand emerging crises’ breadth and scope. These additional complexities and communication demands influence the way crisis managers prepare for crises.

CRISIS INSIDER

Access to all Crisis Insider articles, monthly reports and valuable blueprints for crisis management.

$29

Per Month Lowest Price

PLATINUM

Best Value!

Unlimited access to all Premium and Crisis Insider articles and monthly reports.

First Year Offer

$68

Per Month

PREMIUM

Unlimited access to all Premium digital intelligence, 10-year web archive and monthly reports.

Save $140 With Annual Subscription

$78

Per Month