Corporate America is becoming a nation of drivel spewers. National business reporters are usually very smart individuals with high degrees of intellectual curiosity. Most have access to incredible amounts of data regarding the industries they… Continued
Media Relations
Best Practices for Managing a New Conference
July 28th, 2008 by Iris DorbianNews conferences have come under renewed scrutiny lately; they’re the 21st century communications tool that gets no respect. With the advent of social media and other tools that enable people to “gather” and communicate remotely… Continued
Effectively Communicating in Wake of Catastrophes
July 22nd, 2008 by Iris DorbianLike countless Americans, leadership and staff of CCIM Institute, a commercial real estate association that trains real estate sales professionals, saw the horrific television images of a flooded New Orleans and Gulf Coast and wondered… Continued
How to Reach the Media in Today’s Web 2.0 Universe
July 21st, 2008 by Iris DorbianYou can’t be in PR today and ignore the facts. Fact one: hard copy publications are online, or have moved exclusively online. Fact two: media companies are consolidating. Fact three: new media is here to… Continued
Winning Over the Critics
July 21st, 2008 by Iris DorbianTrying to alter public—and media—perception of a product can be a trying proposition. However, in McDonald’s ongoing Quality Moms Correspondents Campaign, which centered on building positive viral and WOM buzz about the quality of its… Continued
10 Principles of Effective Crisis Communications
July 14th, 2008 by Iris DorbianWhen unexpected crises hit a company, executives often find themselves rudderless in a monsoon of media calls. If they don’t know how to effectively communicate their company’s story, they can cause significant damage. Negative news… Continued
How to Field Hostile Questions During an Interview
July 14th, 2008 by Iris DorbianWhen faced with a crisis situation or controversy, many reporters and citizen activists will ask hostile questions of spokespeople, be it in the media, during speeches and committee hearings or at annual stockholder meetings. It’s… Continued
When It Rains, It Doesn’t Have to Pour: How to Manage a Business Crisis Effectively and Come Out Better Than Before
July 8th, 2008 by Iris DorbianWhen the news is bad and the stakes are high, it can be the tendency of some corporate spokespeople to hide out and avoid the media. After all, if you don’t have anything good to… Continued
Eight Ways to Manage Media Response During Litigation
July 7th, 2008 by Iris DorbianTo manage the media response and prevent potentially lasting and costly damage to the corporate reputation, litigation communications should be an essential part of a company’s approach to a high-profile legal case. In order to… Continued