At PR News’ April 18 Big 3 Conference, two measurement executives detailed how to establish KPIs for Facebook, Twitter and Pinterest that are tied to your organization’s business objectives.
Measurement
Authenticity Key to Survival on Social Channels, Say Digital Leaders at PR News’ Big 3 Conference
April 19th, 2013 by Steve GoldsteinMore than 200 seasoned communications professionals gathered at New York’s Grand Hyatt to advance their skills in using Facebook, Twitter, Pinterest and other social channels on behalf of their organizations.
Measuring Influence Requires More than Counting Social Media Followers
April 15th, 2013 by Bill MiltenbergInfluence is more than the number of friends and followers, or other quantitative metrics, says Margot Sinclair Savell.
Retooling Social Media Metrics To Provide Real, Actionable Insights
April 15th, 2013 by Kent LewisTracking metrics that provide real insights has proven to be a challenge and, regrettably, marketers are focusing on the wrong metrics resulting in poor strategic decisions.
5 Tips to Get Started With ‘Big Data’
April 12th, 2013 by Scott Van CampWith the demand for data scientists high, PR pros must think about how to leverage Big Data.
In Defense of AVEs
April 9th, 2013 by Terry HemeyerPR professor and corporate PR veteran Terry Hemeyer says AVEs still reveal something many PR professionals claim to provide—tangible value.
To Banish Doubts About Social ROI, Focus on Tried-and-True Metrics
March 19th, 2013 by Matthew SchwartzJoy Hays, worldwide manager, digital and social media communications at Texas Instruments, provides the most effective ways to measure the impact of Twitter, Facebook and Pinterest.
8 Tips for Measuring the ROI of Social Media
March 5th, 2013 by Bill MiltenbergJennifer Burnham of Salesforce.com and Jessica Payne of PAN Communications provide eight tips for showing how social media moves the bottom line.
To Combat ‘Facebook Fatigue,’ Give the Audience a Content Jolt
March 4th, 2013 by Scott Van CampIn this Q&A, Christine de la Huerta of rbb Public Relations opines on social engagement strategies, the most effective social platforms, measurement and more.
The Quick Lowdown on PR Measurement From Hall-of-Famer Don Stacks
February 7th, 2013 by Bill MiltenbergDon Stacks, director of the public relations program at the University of Miami’s School of Communication, still likes to correct the thinking that PR can’t be measured.